We interviewed Ben Polter, Global Digital CRM Manager at Beiersdorf AG, and talked about their experience with LoyJoy. Together with LoyJoy, Beiersdorf implemented the Real Madrid X NIVEA MEN Fanclub for the Spanish Market.

On September 20 and 21, it's that time again: DMEXCO - Europe's leading digital marketing & tech event! Meet LoyJoy at DMEXCO in Hall 6.1, Booth B-028. Find out more in the blog post.

In a recent enlightening video interview, Anna Schweifel from zeb sat down with Ulf and Ulrich, the founders of LoyJoy. The conversation delved deep into the transformative potential of chatbots, especially with the advent of ChatGPT.

At the DMEXCO 2022 in Cologne Ben Polter, global dCRM Manager at Beiersdorf AG, held a Masterclass about the cooperation between NIVEA MEN x Real Madrid and LoyJoy.

The Event Season is starting soon. 🚀 We're looking forward to meeting you there! 👋

Are you looking to build a chat with the LoyJoy platform that not only stands out but also drives engagement and delivers impressive results? If so, you've come to the right place.

With the August 2023 Release it becomes even simpler to use ChatGPT to improve your customer experience. Personalize your Conversation with LoyJoy!

In this post, we take a look at how to easily create your company's chatbot with GPT AI (ChatGPT-3.5 or GPT-4). The chatbot only answers questions related to your company, nothing else. The data sources used are your websites, documents, and databases. You can quickly automate your service, marketing, HR and sales processes by integrating with existing systems using LoyJoy's no-code platform.

As ChatGPT has become one of the most widely used AI tools, more and more companies are concerned that using ChatGPT for their business does not comply with the GDRP. In this post, we will take a closer look.

With our new 2-factor authentication, logging in to the LoyJoy Platform becomes super easy and extra secure!

The e-Bot7 platform will be permanently discontinued, many companies are looking for a suitable replacement. Can LoyJoy fill this gap and should companies consider switching?

LoyJoy has been selected to participate in InsurtechHub Munich's NXT:Distribution program, where we will focus on developing innovative solutions to enable a seamless hybrid customer journey in the insurance industry.

Die OpenAI-Technologie ermöglicht in der LoyJoy Platform kluge Chats auf Websites, Apps und Social-Media-Kanälen.

LoyJoy is now offering their customers exclusive access to the same technology behind ChatGPT. LoyJoy's Conversational Platform combines chat-based process automation, the AI behind ChatGPT and live agents, enabling companies to communicate with their customers more efficiently and effectively.

Like ChatGPT, but exclusively for your company. Sign up for the free webinar now and become one of the first users. Use GPT-3's revolutionary AI technology for your business.

2023 starts off with our winter release. Happy new year and to great conversations! Here's how to get the most out of the latest LoyJoy release. Check out the brand new knowledge feature and discover the Live Chat 2.0.

🚀 Today's the day: LoyJoy Summer Release 2022! During the last few weeks, we have spent much time developing the new process editor for LoyJoy – and today it is launched 🎉🎉 Check out the Highlights in this blog post and learn all about the new possibilities of the LoyJoy platform.

To be online successful, you must have a compelling sales funnel, they say. The sales funnel is a big trend that has emerged in recent years. Sales funnels are great and we can't get past them. But what lies behind the hype? In this article, you'll find out more about sales funnels and how to use LoyJoy as one.

During the last few weeks, I spent much time developing the new process editor for LoyJoy. The ultimate goal was to develop a process editor that is easy to understand for non-technical people. At the same time, it should respect the BPMN standard to allow people to create more complex processes that suit their business needs. Strategically, this is a huge step for LoyJoy. It takes process creation to a new level.

On September 21 and 22, it's that time again: DMEXCO - Europe's leading digital marketing & tech event! Finally back on-site in Cologne. Meet LoyJoy at DMEXCO in hall 6, booth D029a. And don't miss our masterclass: "How NIVEA MEN and Real Madrid use conversational marketing to increase conversion and consumer engagement". We have reserved some free tickets for you. Find out more in the blog post.

Carsten Akman from Deutsche Telekom rocked the stage at the Connected Customer Event in Berlin, talking about success cases from the cooperation with LoyJoy. Since 2020, we have been implementing a growing number of joint cases. One highlight is the Advent calendar with almost 1 million participants and a daily shift in sales.

Absolutely MAD! 🎉💥 What an incredible three days at MAD//FEST in sunny London it‘s been 🇬🇧. We were proud to have our own picnic table instead of a booth. The famous LoyJoy Raffle was very well received - maybe even too well since we didn‘t have any unicorns or llamas left in the end 🦄🦙.

We interviewed Johannes Friess, Digital Innovation Manager of Savencia, and talked about their experience with LoyJoy. Just 6 months after a successful PoC with the world’s first chatbot advent calendar, Savencia moved all activation measures across all brands onto the LoyJoy platform.

OMR is the biggest knowledge and inspiration platform for the digital and marketing scene in Europe. And LoyJoy was part of it! 🎉 Finally - after the forced covid break- back at OMR with a booth and a unicorn raffle. And more information in our following Insider OMR report...

Boost the fun and joy of your customers with the brand new Lottie animations. In this blog post, you will find out how to insert the Lottie animations in just 3 steps. Have fun! :)

People are talking about NLU, PWA, and chatbots. And you stand there and have no idea about what is going on. This blog post will help you answer all those question marks in your head. So let's start off directly: What you need to know...

Build your experience faster, smarter, and easier with the new LoyJoy Template Store. 28 brand new templates enable you to create experiences with just one click.

How can consumers be successfully reached? This is a question that marketers have been grappling with for decades. Learn how to achieve your marketing, sales, and service process goals by means of LoyJoy's Top 5 Success Stories.

Nature is growing and so is LoyJoy. The LoyJoy Spring Release 2022 brings you new possibilities to wow your customers. Check out the Top 5 Highlights and find out everything about the new Google Maps Places Module, the PDF opportunity, the individual branding, and much more.

Do you know what a "Conversational Platform" is? And what does the weekly Münster market have to do with it? This blog article explains in a simple and accessible way for everyone what a "Conversational Platform" and what a "BPMN Engine" is.

We are really excited about this new release. Check out the Top 5 Highlights below and find out what you can expect from now on. Don't worry, below you'll find an FAQ for any questions you might have. 

Nowadays, many people talk about Artificial Intelligence. They discuss robots and chatbots. But what the heck is all this? In this blog article, we explain the words "Chatbot" and "Artificial Intelligence" in our own words in an easy way accessible to everyone.

More and more brands are using chatbots on their websites. Study after study shows how important a chatbot experience is to today’s consumers. We've picked out the Top 4 reasons why you should consider using a chatbot for your brand.

It's Christmas time. Check out the cool Advent calendars LoyJoy has made. In addition to NIVEA Germany, the LoyJoy Advent calendars have also been launched in 9 other countries. The Eucerin Advent calendar expands to four countries.

It was September 18th, 2021 and time for one of the first live events after 1.5 years. It was time for TEDxMünster!! The IN TRANSIT event was full of inspiration and open-minded people with great ideas. Most exciting, the visitors have been guided by our "Teddy"- Chatbot through the whole event!

Our CEO Ulf F. Loetschert was delighted to talk about our business idea and our mission. He gave three magnificent numbers. On top of that, LoyJoy and its visitors have built a chat together in 3minutes- live at the DMEXCO!

The last months featured a ton of updates with new exciting features. The blog post tells you what you can expect on the LoyJoy platform from now on. So check out our Top 4 Highlights.

You know our Live Analytics. On top of that, the new release provides a new detailed view with a heat map, a new session concept to get better results, and new bot-wide analytics. These features are waiting for you on the LoyJoy platform, check it out.

This year due to COVID the DMEXCO will be virtual again. So no matter where you are, you can meet us there! To make your decision about visiting DMEXCO even easier, we have reserved some free tickets.

LoyJoy is more than proud to announce the first conversational prediction game ever! 🎉 These exciting news indicate the flexibility of the LoyJoy platform. LoyJoy's Conversational Cloud can provide a wide array of conversational services for your brand.

LoyJoy is excited to sponsor TEDxMünster 2021! SAVE THE DATE - 18.09.2021. This year's TEDxMünster is all about "in transit". In these difficult times, it will be one of the first social events with more interactivity, entertainment and great ideas.

When you’re reading this post, you're about to design a conversational experience in LoyJoy. Based on the most successful experiences we’ve designed over the past years, I’ve compiled the seven most important rules for conversation design.

Build your own Progressive Web App with the LoyJoy Conversational Marketing Cloud. Learn about the brand-new Home View and how to enrich your consumer experience with engaging Stories.

This year it was the first time the DMEXCO was virtual and LoyJoy was part of it. The LoyJoy team was delighted in having two sessions at the MAD//Fest. Martin Böhm, CDO of Beiersdorf AG presented the successful collaboration with LoyJoy which led to a global rollout in only 8 months.

Let me introduce you to our brand-new features on the LoyJoy platform. With these exclusive features, you can build even greater customer experiences and excite your customers!

We are happy and proud to reveal our new LoyJoy brand to the public today. Our new brand doesn’t change what we stand for, it reflects our brand identity and values better than before.

At LoyJoy we always look for ways to improve the security of accounts and data. We adopted new technology to get rid of passwords.

Last weekend my flatmates and I participated in the #WirVsVirus hackathon organized by the german government. Check out what we’ve built.

Last weekend my flatmates and I participated in the #WirVsVirus hackathon organized by the german government. Check out what we've built.

Das Münsteraner Technologie-Unternehmen LoyJoy hat den Startup-Wettbewerb beim 46. Deutschen Marketing Tag gewonnen.

We are happy to release LoyJoy 2.0 offering companies to flexibly design, build and publish chatbot-powered business processes on websites, portals, Facebook and Instagram.

Messaging has become our preferred channel of communication and more and more marketers start building chatbots. But not every chatbot becomes a hit with customers. Here are 5 simple rules that will help you getting started.

With chatbots on their Instagram, brands can leverage the power of conversational marketing to acquire significantly more leads and double opt-ins (DOI) that help to drive sales. Learn how to get up and running in less than an hour and launch your chatbot experience.

Many brands aim to acquire customer loyalty through rewards or discounts as part of their Customer Retention Strategy. However, this is a very expensive and not very effective approach.

Four out of five photos are taken with a smartphone. In 2017 alone, more than a trillion digital photos were taken. A tremendous chance for marketer to accelerate their brand marketing. We have compiled 6 use cases.

LoyJoy exhibited at Europe’s largest digital marketing fair, DMEXCO, in Cologne. Three independent, international publications elected LoyJoy as their “highlight” of the event.

The LoyJoy team is delighted to be recognized by experts in startups, retail and technology. Germany’s leading retail and commerce magazine "Der Handel" named LoyJoy one of 50 startup "that are changing retail" in 2018 and 2019.

All of us have seen great stories of what is possible with Deep Learning (DL). It allows cars to drive on their own, determines the best treatment for patients, and ...

On June 19, 2018 we gave a talk (in German) on artificial intelligence, deep neural networks and deep learning at the Technologiehof Münster in the Let’s Talk series of the Venture Club Münster. Our talk is available on Youtube and starts with 20 minutes of recent research milestones on applications for deep neural networks.

In it’s current “Easter Countdown”-Campaign, McDonald’s in Germany is offering huge discounts (like a Big Mac for a single Euro) and unique rewards (Big Mac socks, anyone? No kidding).Is it just another campaign to drive people to the fast food restaurants? Not quite.

How can FMCG Marketing sustainably reach digital shoppers? Traditional channels continue to lose reach, digital marketing is in a crisis. It’s time for an innovation.

Consumer brands have a digital marketing problem. Just recently, Unilever and P&G, two of the biggest marketing spenders worldwide, cut their spendings on digital advertising by an astonishing 40 to 60 percent. P&G Chief Marketing Officer Marc Pritchard pointed out in his famous „wake up call“ speech that spendings on digital were „largely inefficient“ .

Digital assistants will shape the future customer dialogue. Brands shouldn’t underestimate the power of these new gatekeepers. How can they prepare and what needs to be done today? Chatbots are entering our daily lives.