Get an overview about the LoyJoy platform
The LoyJoy Chat UI is a customizable chat widget for websites and native apps.
LoyJoy GPT automatically answers queries about knowledge, follow-up questions or small talk.
Prepare your business for the Agentic Web with MCP. Give AI agents like Gemini access to your services.
LoyJoy provides a powerful expression engine to evaluate expressions.
How LoyJoy uses BPMN 2.0 to model and execute business processes.
Full transparency in every customer interaction – live analytics, funnel tracking, A/B tests, and GDPR-compliant insights.
Use over 40 LoyJoy modules to connect with your customers in WhatsApp.
GDPR, EU AI Act, DORA, and Accessibility compliant – LoyJoy meets all regulatory requirements for enterprise chatbots.
Over 30 plug-&-play modules connect LoyJoy with CRM, Marketing, Data Warehouses, and REST or Webservice APIs.
With LoyJoy Live Chat engage with customers instantly and answer questions.
LoyJoy's Product Finder helps customers find the right product for their needs.
Learn about Consumer Brands leveraging conversations to build better consumer relationships.
Find out how Banks offer service excellence 24/7 with AI, process automation, and live chat.
For Insurers, LoyJoy is a quick yet powerful solution to create more engaging customer experiences.
Learn how utilities and energy companies use LoyJoy's AI chat to support and delight their customers.
Lead qualification & AI-based product recommendation for complex B2B products – seamlessly integrated into your website. Connected to Salesforce, SAP & your PIM.
AI Customer Service & AI Shopping Assistant – integrated in no time with Shopify, Shopware & Co.
Study guidance & study buddy support – AI chatbots for universities and educational providers.
Conversational Platform
Choose a template, test it and get started. You can customize it at any time
With generative AI and the LoyJoy Conversational Platform, companies can take advantage of this revolutionary technology and optimise their business processes. Test the latest LLMs with LoyJoy in this simple template to get started.
Let your customers chat with human live chat support agents to address their queries in real-time, ensuring a personalized and efficient support experience that can boost satisfaction and trust in your brand.
This chatbot does more than just answer questions with generative AI. The AI also decides whether a feedback question such as “Was this answer helpful?” is appropriate. If the customer thinks that the answer was not helpful, a callback can be requested, a ticket created or a live chat started.
Support your customers in interacting with the service processes of your Volksbank to enable seamless and efficient communication. Enhance customer satisfaction through quick and personalized support. This contains several templates for Volksbanken including a Home View.
Seamlessly embed a wide range of content into LoyJoy and explore the capabilities of our mini program process module.
Get ready for daily Christmas excitement with our Advent calendar! Test your knowledge with a fun quiz. The agent restarts automatically every day thanks to our awesome timer module. Let the festivities begin!
Our Advent Calendar is here, packed with daily quizzes and raffles. It includes a period before and after December. Get ready for a December filled with fun, surprises, and endless opportunities!
Get ready for the Holiday Season with our 4 Weeks Advent Calendar with a weekly quiz and raffle.
Try out all LoyJoy animations in one unified experience to gain an overview, allowing you to select the most impactful ones for your project.
Experience the versatility of our audio and video modules, designed to enhance user engagement and provide a richer interactive experience.
Connect LoyJoy to BigQuery and store a row in Google Big Query.
Connect LoyJoy to BigQuery and store a row in Google Big Query for each questionnaire question.
Enable a seamless appointment booking experience by allowing users to schedule an appointment directly within the chat interface.
Write customer data from LoyJoy to Brevo. Brevo is a service that allows you to collect email addresses and send newsletters to your customers.
Read customer data to LoyJoy from Brevo. Brevo is a service that allows you to collect email addresses and send newsletters to your customers.
Connect LoyJoy to Campaign Monitor. Campaign Monitor is a service that allows you to collect email addresses and send newsletters to your customers.
With this practical template, customers can enter their meter reading quickly and easily via chat. Verified by the contract number, they simply enter their meter number and the current meter reading - all in the chat, without any additional steps.
With this practical template, customers can adjust their budget billing quickly and easily directly in the chat. They simply enter the desired new budget billing amount within the framework you specify - without any detours or additional steps.
Connect LoyJoy to CleverReach. CleverReach is a service that allows you to collect email addresses and send newsletters to your customers.
Customers can collect loyalty points with a variety of exciting tasks to incentivize ongoing engagement and encourage brand loyalty
Provide your customers with a unique coupon code, designed to offer them exclusive deals or discounts as a token of appreciation for their loyalty.
Let your customers answer a few questions and create a PDF file right in the chat. Ideal for contracts or similar documents.
With this practical template, customers can quickly and easily provide their feedback about an event directly via chat. After entering just a few details, they can share their opinions—no extra tools or steps required. You’ll receive valuable insights into customer satisfaction, automatically integrated into your system.
Retrieve or manage consents (opt-ins) for marketing permissions. This template is designed to help you collect marketing permissions from your customers in a user-friendly and engaging way. Includes double opt-in process.
This template helps you easily generate, for example, a customer email based on your input using a customized GPT prompt. The chat guides you through a structured input process, collects all necessary information, and lets you confirm your entries. Then, GPT generates a tailored result that you can further refine as needed. Clear and interactive communication supports the user throughout the entire process.
Connect LoyJoy to HubSpot. HubSpot is a service that allows you to collect email addresses and send newsletters to your customers.
Delight your audience by giving away instant prizes using a sophisticated random generator.
Implementing an application process within the chat increases the potential conversion rate.
Connect LoyJoy to Inxmail. Inxmail is a service that allows you to collect email addresses and send newsletters to your customers.
A loyalty promotion with a quiz to collect points and a choice of two rewards.
Customers can redeem loyalty points for a variety of enticing rewards that incentivize ongoing engagement and encourage brand loyalty.
Connect LoyJoy to Mailchimp. Mailchimp is a service that allows you to collect email addresses and send newsletters to your customers.
Implement the Net Promoter Score (NPS) to measure customer satisfaction and loyalty to your brand.
Connect LoyJoy to OneTrust. OneTrust is a service that allows you to collect email addresses and send newsletters to your customers.
Connect LoyJoy to Optimizely. Optimizely is a service that allows you to collect email addresses and send newsletters to your customers.
Ask your customers a series of questions to help them find the perfect product.
Recommends the optimal products based on customer preferences (uses decision table for calculation). For demo purposes this helps finding the right vehicle.
Offer tailored product recommendations based on individual customer preferences using generative AI. This template is designed to help you create a personalized shopping experience that guides users through a dynamic product discovery journey, fostering engagement and driving awareness. Uses the product database of LoyJoy.
Dive into our comprehensive questionnaire module, which boasts all 18 question types, offering a versatile tool for any research or feedback initiative.
Delight your audience with a game-score quiz and reward them with prices.
This unique template asks users quiz questions about their preferences and interests, with all answers being correct! It provides an entertaining, personalized experience where users can win exciting prizes while sharing their preferences—without the worry of giving a wrong answer.
This exciting template gives users only one chance to provide the correct answer. If they answer correctly, they have the opportunity to win thrilling prizes! It adds extra excitement and boosts motivation to make the right choice.
This unique feature combines the fun of a raffle with the interactive elements of different picture puzzles (e.g. Labyrinth, Search images) ensuring participants not only have a chance to win enticing rewards but also enjoy a fun and educational experience.
This unique feature combines the fun of a raffle with the interactive element of a quiz, ensuring participants not only have a chance to win enticing rewards but also enjoy a fun and educational experience.
This dynamic template presents users with questions randomly selected from a predefined pool. It ensures variety in the user experience while keeping things exciting and engaging. Users have the chance to win thrilling prizes while answering fun and diverse questions!
Experience the exciting Wheel of Fortune feature, where users can spin the wheel to win exclusive coupon codes. Spin the wheel and get special discount codes that can be redeemed directly—fun for everyone and a great way to engage your users!
Connect LoyJoy to Rapidmail. Rapidmail is a service that allows you to collect email addresses and send newsletters to your customers.
With this template, you can quickly and easily collect customer opinions - directly via the chat. At the end of the short feedback request, participants automatically receive a personalized coupon code as a thank you. This allows you to combine valuable feedback with smart customer loyalty.
With this practical template, you can collect feedback from customers, trade fair visitors or employees in real time. Participants answer short questions directly in the chat, while the results are automatically recorded and evaluated. This gives you valuable insights - quickly, interactively and without additional effort.
With this practical template, users can easily and quickly submit a test drive request. They have the option to choose from various vehicles to customize their request according to their preferences.
With this practical template, you can easily capture and manage leads at trade fairs. Visitors enter their contact details directly in the chat, allowing you to collect valuable information without cumbersome paper forms. The data is transferred to your CRM in real time - quickly, efficiently and digitally.
Connect LoyJoy to Workato. Workato is a service that allows you to connect to many other cloud applications.
This template informs users about the career opportunities at your company – from open positions and apprenticeships to locations and company culture. Users can be guided directly to current job openings, learn more about your organization, or ask individual questions – easily via chat or email.
Connect LoyJoy to Zapier. Zapier is a service that allows you to connect to more than 4,000 other cloud applications.
