Template Store

Live Chat

Let your customers chat with human live chat support agents to address their queries in real-time, ensuring a personalized and efficient support experience that can boost satisfaction and trust in your brand.

Live Avatar HeyGen

Give your users a clear selection of buttons or button lists so that they can select their request in seconds and start directly on the appropriate chat path - perfect for FAQ entries, service selection or campaigns.

AI Agent With Feedback Question

This AI agent goes beyond simply answering your questions with generative AI. It implements an intelligent process to ensure the quality of its answers. The AI proactively decides whether a feedback query (e.g., “Was this answer helpful?”) is appropriate. In the event of negative feedback or critical inquiries, the agent seamlessly provides various handover options to a human employee, such as requesting a callback, initiating a live chat, or automatically creating a support ticket.

Volksbanken Chatbot Suite

Support your customers in interacting with the service processes of your Volksbank to enable seamless and efficient communication. Enhance customer satisfaction through quick and personalized support. This contains several templates for Volksbanken including a Home View.

Embedded Content

Seamlessly embed a wide range of content into LoyJoy and explore the capabilities of our mini program process module.

Advent Calendar

Get ready for daily Christmas excitement with our Advent calendar! Test your knowledge with a fun quiz. The agent restarts automatically every day thanks to our awesome timer module. Let the festivities begin!

Advent Calendar (Incl. Pre-/Postphase)

Our Advent Calendar is here, packed with daily quizzes and raffles. It includes a period before and after December. Get ready for a December filled with fun, surprises, and endless opportunities!

Advent Calendar (Weekly)

Get ready for the Holiday Season with our 4 Weeks Advent Calendar with a weekly quiz and raffle.

AI Agent for Insurers

Build a production-ready AI agent for insurance in minutes – no code required.

AI Agent Web Search

With this smart template, your users can instantly access up-to-date information from the web — directly within the chat. The integrated AI agent searches the internet in real time and delivers precise, contextual answers, perfect for product details, news, events, or support inquiries.

Animations

Try out all LoyJoy animations in one unified experience to gain an overview, allowing you to select the most impactful ones for your project.

Audio & Video

Experience the versatility of our audio and video modules, designed to enhance user engagement and provide a richer interactive experience.

BigQuery for Customer Data

Connect LoyJoy to BigQuery and store a row in Google Big Query.

BigQuery for Questionnaire Variables

Connect LoyJoy to BigQuery and store a row in Google Big Query for each questionnaire question.

Book Appointment

Enable a seamless appointment booking experience by allowing users to schedule an appointment directly within the chat interface.

Brevo Create Contact

Write customer data from LoyJoy to Brevo. Brevo is a service that allows you to collect email addresses and send newsletters to your customers.

Brevo Read Contact

Read customer data to LoyJoy from Brevo. Brevo is a service that allows you to collect email addresses and send newsletters to your customers.

Campaign Monitor

Connect LoyJoy to Campaign Monitor. Campaign Monitor is a service that allows you to collect email addresses and send newsletters to your customers.

Capture Meter Reading

With this practical template, customers can enter their meter reading quickly and easily via chat. Verified by the contract number, they simply enter their meter number and the current meter reading - all in the chat, without any additional steps.

Cashback

With this practical template, your customers can submit their cashback application in no time at all - directly in the chat and without complicated forms. After uploading the receipt and entering just a few details, the application lands directly in your system.

Change Payment Amount

With this practical template, customers can adjust their budget billing quickly and easily directly in the chat. They simply enter the desired new budget billing amount within the framework you specify - without any detours or additional steps.

CleverReach

Connect LoyJoy to CleverReach. CleverReach is a service that allows you to collect email addresses and send newsletters to your customers.

Collect Loyalty Points

Customers can collect loyalty points with a variety of exciting tasks to incentivize ongoing engagement and encourage brand loyalty

Contact Search

With the LoyJoy contact search template, your customers are automatically directed to the right contact person in just a few clicks.

Coupon code

Provide your customers with a unique coupon code, designed to offer them exclusive deals or discounts as a token of appreciation for their loyalty.

Create a PDF file

Let your customers answer a few questions and create a PDF file right in the chat. Ideal for contracts or similar documents.

Damage Report

With this template, users can quickly and easily report a damage case in the chat — whether it’s for their smartphone, car or many other use cases. They can either describe the damage freely or answer targeted questions step by step.

Event Feedback

With this practical template, customers can quickly and easily provide their feedback about an event directly via chat. After entering just a few details, they can share their opinions—no extra tools or steps required. You’ll receive valuable insights into customer satisfaction, automatically integrated into your system.

Get Marketing Permission

Retrieve or manage consents (opt-ins) for marketing permissions. This template is designed to help you collect marketing permissions from your customers in a user-friendly and engaging way. Includes double opt-in process.

GPT Briefing Chat

This template helps you easily generate, for example, a customer email based on your input using a customized GPT prompt. The chat guides you through a structured input process, collects all necessary information, and lets you confirm your entries. Then, GPT generates a tailored result that you can further refine as needed. Clear and interactive communication supports the user throughout the entire process.

HubSpot

Connect LoyJoy to HubSpot. HubSpot is a service that allows you to collect email addresses and send newsletters to your customers.

Instant Win

Delight your audience by giving away instant prizes using a sophisticated random generator.

Insurance Application Process

Implementing an application process within the chat increases the potential conversion rate.

Inxmail

Connect LoyJoy to Inxmail. Inxmail is a service that allows you to collect email addresses and send newsletters to your customers.

Language Selection

With this template, your users can choose their preferred language directly in the chat. This ensures that every visitor understands the content and feels perfectly guided - whether in customer service, marketing, or support.

Loyalty Promotion

A loyalty promotion with a quiz to collect points and a choice of two rewards.

Loyalty Rewards

Customers can redeem loyalty points for a variety of enticing rewards that incentivize ongoing engagement and encourage brand loyalty.

Mailchimp

Connect LoyJoy to Mailchimp. Mailchimp is a service that allows you to collect email addresses and send newsletters to your customers.

Net Promoter Score

Implement the Net Promoter Score (NPS) to measure customer satisfaction and loyalty to your brand.

OneTrust

Connect LoyJoy to OneTrust. OneTrust is a service that allows you to collect email addresses and send newsletters to your customers.

Optimizely

Connect LoyJoy to Optimizely. Optimizely is a service that allows you to collect email addresses and send newsletters to your customers.

Product Finder - Decision tree

Ask your customers a series of questions to help them find the perfect product.

Product Finder (Decision Table)

Recommends the optimal products based on customer preferences (uses decision table for calculation). For demo purposes this helps finding the right vehicle.

Product Finder powered by AI

Offer tailored product recommendations based on individual customer preferences using generative AI. This template is designed to help you create a personalized shopping experience that guides users through a dynamic product discovery journey, fostering engagement and driving awareness. Uses the product database of LoyJoy.

Product tester signup

With this template, customers and interested parties can quickly and easily apply to become product testers - directly in the chat. Whether as part of a campaign or as a permanent promotion: you collect qualified leads and increase interaction with your brand at the same time.

Product-Finder Agentic AI

Thanks to Agentic AI, every visitor finds the right product. The Agentic AI Product Finder is an AI-powered product recommendation agent that finds the best products for each visitor in real-time.

Questionnaire

Dive into our comprehensive questionnaire module, which boasts all 18 question types, offering a versatile tool for any research or feedback initiative.

Quiz With Game-Score

Delight your audience with a game-score quiz and reward them with prices.

Raffle With No Wrong Answers

This unique template asks users quiz questions about their preferences and interests, with all answers being correct! It provides an entertaining, personalized experience where users can win exciting prizes while sharing their preferences—without the worry of giving a wrong answer.

Raffle With One Try

This exciting template gives users only one chance to provide the correct answer. If they answer correctly, they have the opportunity to win thrilling prizes! It adds extra excitement and boosts motivation to make the right choice.

Raffle with picture puzzles

This unique feature combines the fun of a raffle with the interactive elements of different picture puzzles (e.g. Labyrinth, Search images) ensuring participants not only have a chance to win enticing rewards but also enjoy a fun and educational experience.

Raffle With Quiz

This unique feature combines the fun of a raffle with the interactive element of a quiz, ensuring participants not only have a chance to win enticing rewards but also enjoy a fun and educational experience.

Raffle With Randomized Questions

This dynamic template presents users with questions randomly selected from a predefined pool. It ensures variety in the user experience while keeping things exciting and engaging. Users have the chance to win thrilling prizes while answering fun and diverse questions!

Raffle With Wheel of Fortune

Experience the exciting Wheel of Fortune feature, where users can spin the wheel to win exclusive coupon codes. Spin the wheel and get special discount codes that can be redeemed directly—fun for everyone and a great way to engage your users!

Rapidmail

Connect LoyJoy to Rapidmail. Rapidmail is a service that allows you to collect email addresses and send newsletters to your customers.

Smart Start

Offer your users a clear set of buttons or button lists so they can pick their topic in seconds and jump straight onto the right chat path—ideal for FAQ entries, service selection, or campaigns.

Survey With Coupon Code

With this template, you can quickly and easily collect customer opinions - directly via the chat. At the end of the short feedback request, participants automatically receive a personalized coupon code as a thank you. This allows you to combine valuable feedback with smart customer loyalty.

Survey With Live Results

With this practical template, you can collect feedback from customers, trade fair visitors or employees in real time. Participants answer short questions directly in the chat, while the results are automatically recorded and evaluated. This gives you valuable insights - quickly, interactively and without additional effort.

Test Drive Request

With this practical template, users can easily and quickly submit a test drive request. They have the option to choose from various vehicles to customize their request according to their preferences.

Trade Fair Lead Form

With this practical template, you can easily capture and manage leads at trade fairs. Visitors enter their contact details directly in the chat, allowing you to collect valuable information without cumbersome paper forms. The data is transferred to your CRM in real time - quickly, efficiently and digitally.

Workato

Connect LoyJoy to Workato. Workato is a service that allows you to connect to many other cloud applications.

Your Career Guide

This template informs users about the career opportunities at your company – from open positions and apprenticeships to locations and company culture. Users can be guided directly to current job openings, learn more about your organization, or ask individual questions – easily via chat or email.

Zapier

Connect LoyJoy to Zapier. Zapier is a service that allows you to connect to more than 4,000 other cloud applications.

Welcome to the LoyJoy Template Store

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