Overview
Get an overview about the LoyJoy platform
Agentic AI at the Customer Interface
LoyJoy is the simplest yet most powerful platform for AI agents in customer contact - No Code setup with integrated tools.
Phone Agent
The LoyJoy AI Phone Agent is a voicebot and AI phone assistant that resolves service calls end to end. Designed for GDPR, live in 2 to 4 weeks.
MCP
LoyJoy MCP connects external tools, customer services and headless access for your team.
Headless
Build and analyze AI Agents from your AI assistant.
Compliance
LoyJoy provides technical and contractual features designed to support GDPR, EU AI Act, DORA and accessibility requirements for enterprise AI agents.
BPMN 2.0 Process Automation
How LoyJoy uses BPMN 2.0 to visually model and automatically execute business processes – no code required, intuitive to use, and infinitely scalable.
Analytics
Full transparency in every customer interaction by chat and phone – live analytics, funnel tracking, A/B tests, and GDPR-compliant insights.
AI Product Recommender
Transform static search filters into interactive sales conversations with LoyJoy's Agentic Product Finder powered by AI.
Integrations
Over 30 plug-&-play modules connect LoyJoy with CRM, Marketing, Data Warehouses, and REST or Webservice APIs easily.
Live Chat
With LoyJoy Live Chat engage with customers instantly, answer questions, and seamlessly switch between AI automation and human support whenever needed.
Platform
Agentic AI at the Customer Interface
Phone Agent
MCP
Headless
Compliance
BPMN 2.0 Process Automation
Analytics
AI Product Recommender
Integrations
Live Chat
Conversational AI for Consumer Brands
Learn how leading consumer brands leverage Conversational AI to build better consumer relationships, personalize campaigns, and increase brand loyalty.
AI Agents for Banks and Financial Institutions
Find out how banks and financial institutions offer service excellence 24/7 with AI agents, process automation, and live chat – powered by LoyJoy.
AI Agents for Insurers
LoyJoy is the leading partner for Conversational AI Agents in the insurance industry – powering claims reporting, policy comparisons, and 24/7 customer service.
Healthcare and medtech
AI chatbot and voicebot for healthcare and medtech: product advice, service and lead qualification. GDPR, EU hosting, productive in 2 to 4 weeks.
AI Agents for Utilities & Energy Companies
Chatbot and voicebot for utilities: from meter readings and installments to tariff advice.
Manufacturing & Industry
AI Agents for manufacturing and industry – from lead qualification to spare-parts service.
AI Agents for E-Commerce
AI shopping assistant & customer service automation for online shops – with AI agents that advise, convert, and relieve your team.
AI Agents for Sports Clubs
Fan service, ticketing & engagement for professional sports clubs – with AI agents that serve fans around the clock.
AI Agents for Educational Institutions and Universities
Study guidance & study buddy support with AI – intelligent chatbots for universities and educational providers that accompany students around the clock.
Industries
Conversational AI for Consumer Brands
AI Agents for Banks and Financial Institutions
AI Agents for Insurers
Healthcare and medtech
AI Agents for Utilities & Energy Companies
Manufacturing & Industry
AI Agents for E-Commerce
AI Agents for Sports Clubs
AI Agents for Educational Institutions and Universities
Customers
Pricing
Templates
Decision and evaluation
Evaluation & RFPRFI/RFP, security, architecture, and operating resources for your selection process
Trust CenterData protection, security and compliance evidence, all in one place
LoyJoy in ComparisonA detailed comparison between LoyJoy and other Conversational-AI platforms
ROI CalculatorCalculate your potential savings with AI Agents
Knowledge
BlogLatest insights and industry updates
WebinarsLive demos and educational sessions
Release NotesLatest platform updates, new features, and improvements
DocumentationComprehensive guides and API reference
Company
AboutLearn more about our company and mission
PartnersOur trusted partners and integrations
CareersOpen positions at LoyJoy — join our team in Münster or remote
Evaluation & RFP
About LoyJoy
Partners
LoyJoy in Comparison
Careers
Blog
Webinars
Release Notes
ROI Calculator
Documentation

Conversational Platform

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Name: LoyJoy
Price: 390 EUR
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Rating: 4.85 (58 reviews)

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