How much do you save when customers no longer have to call or email?

LoyJoy answers inquiries directly in chat and on the phone — 24/7. Every request the AI agent resolves is one less email or call for your service team.

%

3-year savings

Monthly savings (Year 1)

Emails saved / month
Calls saved / month
Capacity gain

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Year Volume Deflection Savings

The savings are calculated as: volume × deflection rate × handling time × fully-loaded cost. The AI agent fully resolves the configured share of your inquiries — each of those conversations saves your team the full handling time.

Indicative calculation based on LoyJoy benchmarks and industry data (DACH customer service: €2.50–€6.00 fully-loaded cost per email, €5–€10 per call). Actual results depend on use case, data quality, and integration depth. The 3-year projection assumes 10% annual volume growth and increasing deflection rate through optimization. Usage above plan-included volumes is billed at consumption rates (€0.10 / additional chat conversation, €0.20 / additional call minute).

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