Business
Review value, feasibility, and customer references.
- End-to-end processes
- Pilot in 2 to 4 weeks
- Relevant customer stories
For your enterprise evaluation
Every answer for your AI Agent selection. In one place.
Download the pre-filled RFI/RFP matrix or open security, compliance, architecture, and operations resources directly. No demo form and no required sales contact.
Open or download the resources directly
Every card leads to a specific document, content page, or real download.
XLSX
RFI/RFP evaluation matrix
24 pre-filled evaluation questions with short answers, sources, priorities, and your own assessment. German and English in one file.
Download now WEBCompliance at a glance
The key evidence, responsibilities, and regulatory classifications on one page.
Open WEBPrivacy and security resources
Data processing agreement, technical measures, DPIA support, and subprocessors.
Open WEBEnterprise architecture
Integrations, process orchestration, roles, and governance.
Open WEBService and operating model
Scope of services, operations, support, and contractual foundations.
Open WEBComparison and build versus buy
Positioning against platform suites, in-house development, and specialist vendors.
ReviewThe matrix covers these 5 areas
The content is more than a list of links. Key evaluation questions are already structured and pre-filled with LoyJoy evidence.
Architecture
Evaluate integration, orchestration, and operations.
- Chat and phone
- BPMN, APIs, and MCP
- Roles and versioning
Security and privacy
Classify data flows, contracts, and evidence.
- DPA and technical measures
- Subprocessors
- DPIA support
Governance
Review regulatory and organisational requirements.
- EU AI Act
- DORA
- BFSG
Operations and procurement
Clarify scope, support, and commercial foundations.
- Service description
- Support and escalation
- Build versus buy and pricing
What your buying committee needs to know
Each role gets the information required to make a well-founded decision.
Business teams
From waiting for delivery to making it happen
Service, marketing, and sales teams build and update AI Agents themselves. IT defines the guardrails.
- End-to-end service and sales processes
- Chat and phone from one platform
- First prototype in 15 minutes
- Productive pilot in 2 to 4 weeks
IT and architecture
Enterprise strength with clear governance
IT controls roles, permissions, integrations, and deployment without implementing every business change itself.
- SAP, Salesforce, CRM, and legacy systems
- BPMN, APIs, and MCP
- SSO, roles, and audit logs
- Staging, versioning, and rollback
Privacy and risk
Evidence instead of blanket promises
Relevant documentation for privacy, information security, and AI governance is structured and versioned.
- DPA, technical measures, and subprocessors
- DPIA support
- Designed for GDPR, DORA, BFSG, and the EU AI Act
- Channel-specific data and model architecture
Procurement and project leads
Clear scope and dependable operations
Scope, support, and scaling logic can be reviewed early and transferred into your selection documents.
- Pilot and rollout options
- Service description and SLA
- Support and escalation paths
- References from comparable companies
From review to pilot without another queue
The selection becomes concrete once open questions, owners, and the first productive use case are defined.
- 01
Review the materials
Distribute RFI, security, and architecture documents by role.
- 02
Collect open questions
Bring together questions from business, IT, privacy, and procurement.
- 03
Run the review
In 30 minutes, we address the selection questions that matter most.
- 04
Scope the pilot
One inquiry, clear success measures, and a productive start in 2 to 4 weeks.