How long does setup take?

An initial version can be set up in under 60 minutes: upload product data, configure the consultation and embed the widget. Alignment, testing and integrations may require additional time before production launch.

Do I need developers?

The consultation and product recommendation are configured without code. Depending on the existing system landscape, technical support may be useful for shop and cart integration.

Does the Product Finder support variants and product sets?

Yes. Product attributes such as size, colour and other characteristics can be considered during search and recommendation.

Which shop systems can be connected?

Product data can be imported from sources including CSV files, product feeds and connected systems. The result can be integrated into different shop systems through the widget and APIs.

Conversational Platform

Your AI Sales Consultant: The LoyJoy Agentic Product Finder

Transform static search filters into interactive sales conversations.

The Innovation

Consultation not just Search

Forget complex filter lists. The LoyJoy Product Finder is more than a search function – it’s an intelligent sales assistant (Agentic AI). Unlike conventional bots that only answer questions, our agent actively guides through the consultation process.

Intelligent Needs Analysis:: The agent proactively asks smart questions to understand customer wishes and narrow down the selection in a targeted manner.
Dynamic Database Search:: The AI continuously searches your product database and adapts suggestions live to the conversation to find the best product for the customer.
Combined Knowledge:: Seamlessly connect product search with your knowledge base. The agent can not only recommend products, but also answer detailed questions about them immediately.

Success Story

See Agentic AI in Action

La Biosthétique boosts cross-selling and up-selling in its online shop with the LoyJoy Agentic Product Finder

La Biosthétique online shop with the AI product advisor open

AI Product Advisor at La Biosthétique

La Biosthétique stands for premium hair and skin care, traditionally sold through trained partner salons. That personal advisory quality was meant to carry over to the brand’s own online shop.

Depending on the topic, the agent runs the matching diagnosis, for example for styling, skin care or coloration, and asks exactly the relevant questions. From the answers, it assembles an individual routine and recommends it directly in the chat, including product image, description and price.

Chat right on the product page:: Available exactly where purchase decisions are made
Individual routine instead of a single product:: Cross- and up-selling through matching product suggestions in the same conversation
Professional depth:: Separate consultation templates for styling, skin care and coloration

Read Full Success Story

The Simplicity: Setup in Minutes

We've eliminated complexity. Start your AI product consultant faster than ever before.

Radically Simple Design: Create a fully functional 'Agentic Product Finder' with just 2 modules in the LoyJoy process designer.
Plug & Play Data Integration: Simply upload your products (e.g., as CSV) to the database. The AI agent automatically captures all information about the products without requiring technical training.
No-Code Configuration: Use prepared templates and instructions. Optionally define your own recommendation flow ('Instruction') to tell the agent exactly how to consult.

Enterprise Ready

Flexibility & Control

LoyJoy offers the perfect balance between AI autonomy and enterprise control.

Hybrid Approach: Want to define certain paths? No problem. A classic decision tree recommender can be used alternatively or in combination with the AI agent.
GDPR Compliance: As a “Made in Germany” platform, we guarantee full GDPR compliance when processing customer data.
Process Automation: Leverage LoyJoy’s strength to directly trigger purchase completion, appointment scheduling, or information material shipping after product recommendation.

Key Benefits

Why Choose LoyJoy’s Agentic Product Finder

Feature	Your Benefit
Agentic AI	The bot actively guides the customer to their goal instead of just reacting.
Database Connection	Automatic reading of your products without manual training.
No-Code Builder	Business teams can launch the consultant live in just a few hours.
Hybrid Logic	Full flexibility through combination of AI and fixed rules.

So Simple is Innovation

A welcome module and an AI agent module are enough to bring your product database to life. Set up your intelligent sales consultant with just 2 modules in the LoyJoy process designer.

Frequently asked questions about the AI Product Recommender

: An initial version can be set up in under 60 minutes: upload product data, configure the consultation and embed the widget. Alignment, testing and integrations may require additional time before production launch.
: The consultation and product recommendation are configured without code. Depending on the existing system landscape, technical support may be useful for shop and cart integration.
: Yes. Product attributes such as size, colour and other characteristics can be considered during search and recommendation.
: Product data can be imported from sources including CSV files, product feeds and connected systems. The result can be integrated into different shop systems through the widget and APIs.