tests

Product finder (decision tree): chatbot template for guided product selection

Description

Ask your customers a series of targeted questions to help them find the perfect product – with the LoyJoy Product Finder Decision Tree template, easy to deploy.

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Highlights

Highlights

  • Journey for best fitting product
  • Help your Customer fit their needs

What the template does

The template guides users via a classic decision tree to the matching product recommendation. Questions, answer paths and product assignments are configurable in the no-code editor.

Suitable for manageable ranges or clearly structured advisory paths. For more complex product worlds see Product Finder Agentic AI.

How to start

  1. Add the template to your workspace.
  2. Adjust the decision tree (questions, answers, product assignments).
  3. Embed the chat on your website or app.