Banking & Finance

LoyJoy for Banking & Finance

Build Your Banking Assistant in No Time.

Leading Banks and financial institutions rely on LoyJoy to build direct relationships with customers. Helping and guiding customers 24/7 via chat.

Use Cases for the Banking Industry

ChatGPT AI Question Answering: Convenient 24/7 support for your customers, increased efficiency for your teams.
Customer Care: Automate customer care processes in a self-service chat. Get there fast without coding.
Live Chat: Offer the personal touch of a live chat. Be available around the clock and chat asynchronously.
Appointment Booking: Allow customers to quickly book an appointment.
Lead Generation: A variety of dynamic interactions.
Marketing Campaigns: Forms, videos, socials and more.

Success Case

Empowering Volksbanken to Boost Their Service.

With our partner zeb, the leading banking consultants in Europe, we support numerous Volksbanken in digital customer service. Answering questions via AI and the direct execution of service processes are the focal points. Case-closing solutions seamlessly via chat delight customers and reduce the pressure on service centers.

More success cases

Cases

Volksbanken

Several Volksbanken use LoyJoy to offer AI support, live chat and 30+ automated processes.

Evangelische Bank

Evangelische Bank, a specialist bank for customers in the church, healthcare, social services, retail, and private sectors, wants to support its customers with a new chat experience that includes ChatGPT.

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