Success Cases

Volksbank AI Support with LoyJoy

Several Volksbanken use LoyJoy to offer AI support, live chat and 30+ automated processes.


Business Goals

The Westerwald Bank wanted to enable customers access to core service processes 24/7 with a convenient and AI-powered conversational assistant.

The chatbot supports in the subjects of online banking, banking account and card cases, personal issues and informs about the branch offices.


“Clara Wäller” supports customers in banking activities, answers basic questions automatically and offers a live chat.

Customers can book appointments in a simple and joyful way. Minimal data privacy footprint and encrypted data transfer.

Watch the Case Video

Ready to give LoyJoy a Try?

Request Your Free Personalized Demo Now!