Loyalty reward: chatbot template for redeeming loyalty points
Description
Customers can redeem loyalty points for a variety of enticing rewards that incentivize ongoing engagement and encourage brand loyalty.
Highlights
Highlights
- Loyalty program
- Strengthen customer relationships
- Spread Joy and Loyalty
What the template does
The template allows redemption of collected loyalty points in chat. Users see their point balance, pick from the available rewards and confirm redemption. The point balance is updated via API against your loyalty system.
Reward selection, minimum point thresholds and redemption conditions are configurable.
How to start
- Add the template to your workspace.
- Connect your loyalty system via API client.
- Adjust reward catalogue and redemption conditions.