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Event feedback: chatbot template for direct participant feedback

Description

With this practical template, customers can quickly and easily provide their feedback about an event directly via chat. After entering just a few details, they can share their opinions—no extra tools or steps required. You’ll receive valuable insights into customer satisfaction, automatically integrated into your system.

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Highlights

Highlights

  • Quick and intuitive feedback form via chat
  • Direct transfer of responses into your feedback system

What the template does

The template collects participant feedback after an event via a short chat flow: rating, free-text comments and optional contact details. Answers are captured in structured form and passed via API client to your feedback or CRM system.

Distributable via QR code at the venue, via link in follow-up emails or on the event website. Question sequence and rating scales are adjustable in the no-code editor.

How to start

  1. Add the template to your workspace.
  2. Adjust questions and rating scale to your event.
  3. Connect the API client to your feedback or CRM system, distribute QR code or link.