Event feedback: chatbot template for direct participant feedback

The template collects participant feedback after an event via a short chat flow: rating, free-text comments and optional contact details. Answers are captured in structured form and passed to your feedback or CRM system via API client, so responses can be processed right away.

Highlights

• Short feedback flow right in chat: Rating, free-text comment and optional contact details, with no separate form needed.
• Flexible distribution: QR code at the venue, link in follow-up emails, or embedded on the event website.
• Direct handover to your feedback or CRM system: Answers are captured in structured form and passed on via API client.

Use cases (examples)

• Gauge sentiment right after a conference or trade fair
• Collect feedback on individual talks or workshops
• Send a follow-up email after the event with a link to the feedback chat
• Capture contact details when participants want to stay in touch
• Compare participant satisfaction across multiple events

What is included in the template?

• Short chat flow with rating, free text and optional contact details
• Adjustable question order and rating scale in the no-code editor
• API connection to your feedback or CRM system
• Ready-to-use distribution via QR code or link
• Structured capture of all answers for analysis

Get started in under 5 minutes

1. Install the template
2. Adjust questions and scale: Adapt the question order and rating scale to your event.
3. Connect your system: Link the API client to your feedback or CRM system.
4. Distribute access: Provide the QR code or link at the venue, in follow-up emails or on the event website.