Customer feedback with coupon code: chatbot template for feedback and reward
Description
With this template, you can quickly and easily collect customer opinions - directly via the chat. At the end of the short feedback request, participants automatically receive a personalized coupon code as a thank you. This allows you to combine valuable feedback with smart customer loyalty.
Highlights
Highlights
- Quick feedback collection directly in the chat
- Automated issue of individual coupon codes
- Increase customer loyalty through small rewards
What the template does
The template combines a customer feedback survey with the issuance of a coupon code as reward. After completing the survey participants receive a code from a stored list. Survey questions and code source are configurable.
Noticeably increases participation rate compared with classic surveys without a reward.
How to start
- Add the template to your workspace.
- Adjust survey questions and answer options.
- Connect the coupon code source.