AI Agents for Banks and Financial Institutions

Find out how Banks offer service excellence 24/7 with AI, process automation, and live chat.

free of charge & without obligation

LoyJoy for Banking & Finance

Build your AI Banking Agent in no time.

Leading banks and financial institutions trust LoyJoy to improve their customer service. With Conversational AI, live chat, and process automation, you can reach your customers around the clock. LoyJoy is a no-code Conversational AI platform that enables you to automate and enhance your customer relationships.

Conversational AI Use Cases for the Banking Industry

AI Agent for Customer Service: Convenient 24/7 support for your customers, more efficiency for your teams. Whether checking account balance, blocking cards, or finding branches – a LoyJoy chatbot handles it around the clock.
Direct Integration for Volksbanken: The LoyJoy chatbot is directly integrated into the new barrier-free Atruvia CMS (2025). Naturally barrier-free and GDPR-compliant. This allows Volksbanken to quickly and easily improve their customer service.
Live Chat: Offer the personal touch of a live chat. Be available around the clock and chat asynchronously.
Book Appointments: Enable your customers to quickly and easily book an appointment with an advisor.
Lead Generation: Generate leads through interactive chats that guide your customers to the right products.
Product Advice: Our AI agent knows your products and advises your customers on the best options. Whether it's account opening, credit advice, or retirement planning – everything via chat.

Success Case

Empowering Volksbanken to Boost Their Service.

With our partner zeb, the leading banking consultants in Europe, we support numerous Volksbanken in digital customer service. Answering questions via AI and the direct execution of service processes are the focal points. Case-closing solutions seamlessly via chat delight customers and reduce the pressure on service centers.

More success cases

Cases

Volksbanken

Several Volksbanken use LoyJoy to offer AI support, live chat and 30+ automated processes.

Evangelische Bank

Evangelische Bank, a specialist bank for customers in the church, healthcare, social services, retail, and private sectors, wants to support its customers with a new chat experience that includes ChatGPT.

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