Business Goals

Thitronik, market leader in the field of safety technology for motorhomes and caravans, wanted to implement an advisory chatbot on its website.

The generative AI has access to all of Thitronik’s product documentation and answers all product-related questions.

Results

Thitronik’s virtual assistant, powered by advanced generative AI, answers customer queries at any time of the day. The chat not only improves the customer experience by providing immediate assistance, but also frees up the service team to focus on complex customer requests.

Watch the Case Video