AI Notice Text Templates for Chat and Phone
Change history (1 entry)
- 30/07/2026 Initial publication.
Below you will find text templates for the AI notice in the chat greeting, the permanent notice line, and the phone greeting, each in German and English, ready to use directly in your LoyJoy configuration. Please note that these templates do not constitute legal advice. We recommend having the texts reviewed by a qualified legal advisor for completeness and suitability for your specific use case.
Chat Greeting
The AI notice in the greeting module informs users at the start of the conversation that they are interacting with an AI system.
German
Hallo! Ich bin der KI-Assistent von [Firmenname]. Ich helfe Ihnen gerne bei Ihrem Anliegen. Wie kann ich Ihnen helfen?
English
Hello! I am the AI assistant of [company name]. I'm happy to help with your request. How can I help you?
Notice Line
The permanent notice line is displayed below the input field and remains visible throughout the entire conversation.
German
Antworten werden von einer KI erstellt und können Fehler enthalten.
English
Responses are generated by AI and may contain errors.
Addendum for Sensitive Industries
For industries with elevated advisory risk, for example healthcare, finance, insurance or legal, we recommend an extended notice line with an additional liability disclaimer.
German
Antworten werden von einer KI erstellt und können Fehler enthalten. Sie ersetzen keine individuelle [ärztliche/rechtliche/finanzielle] Beratung. Bei Unsicherheiten wenden Sie sich bitte an unser Team.
English
Responses are generated by AI and may contain errors. They do not replace individual [medical/legal/financial] advice. If in doubt, please contact our team.
Phone Greeting
The Phone Agent’s default greeting informs callers at the beginning of the call that they are interacting with an AI system.
German
Hallo, ich bin die KI-Telefonassistenz von [Firmenname]. Das Gespräch wird zur Bearbeitung Ihres Anliegens vorübergehend gespeichert, natürlich vertraulich. Wie kann ich Ihnen helfen?
English
Hello, I am the AI telephone assistant of [Company name]. The call will be temporarily stored to process your request, and of course treated confidentially. How can I help you?