Questionnaire: chatbot template with 18 question types for surveys and feedback
Description
Dive into our comprehensive questionnaire module, which boasts all 18 question types, offering a versatile tool for any research or feedback initiative.
Highlights
Highlights
- Data Collection
- Question answering
- Set Variables and create personal Chats
The template introduces the questionnaire module: 18 question types such as single-choice, multi-choice, scale, free text, date, file upload or NPS can be combined freely. Answers are captured in structured form and can trigger conditional follow-up paths, so each person only sees the questions relevant to them. Brands such as Eucerin and Melitta already use the template for their surveys.
Highlights
- 18 combinable question types: Single-choice, multi-choice, scale, free text, date, file upload, NPS and more.
- Personalised follow-up paths: Depending on the answers given, the agent steers the rest of the survey.
- Structured data capture: All answers are captured and can be passed on to your target system.
Use cases (examples)
- Customer satisfaction and market research surveys
- Self-assessments and knowledge tests in a learning context
- Structured needs analysis ahead of a consultation
- Lead qualification with individual follow-up questions
- Employee surveys with structured data capture
What is included in the template?
- 18 combinable question types for almost any use case
- Conditional follow-up paths based on the answers given
- Drag-and-drop editor to adjust questions and order
- Structured capture of all answers
- Connection to your target system for analysis
Get started in under 5 minutes
- Install the template
- Choose question types: Combine the right types from the 18 available.
- Set follow-up paths: Adjust conditional branches and order via drag and drop.
- Connect your target system and publish: Test the connection, then publish the questionnaire.
Customers
Frequently asked questions
18 types, including single-choice, multi-choice, scale, free text, date, file upload and NPS.
Depending on a given answer, the agent leads to a matching next step, so each person only sees relevant questions.
Surveys, self-assessments, structured data capture and lead qualification.
Via the drag-and-drop editor, with no coding required.
Yes, among others by Eucerin and Melitta.
To your target system, for example a CRM or analytics tool, depending on the connection.