Pricing | LoyJoy

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Pricing

For Municipal Utilities and Geno Banks, please contact us for special pricing.

Starter

500 € /month*

starts at

For small companies and start-ups.

Book a Demo

- Experiences unlimited
- Max. sessions with interaction 10,000
- Manager users 3
- Max. users 10
- Legal documents LoyJoy DPA & GTC obligatory
- Support Options Documentation
- BPMN process engine
- BPMN Process modules All Starter modules
- Integration modules Starter only
- Live Chats unlimited
- Smart search with AI-generated synonyms
- Search auto-complete
- Knowledge articles 100

Professional

800 € /month*

starts at

For medium-sized companies.

Book a Demo

- Experiences unlimited
- Max. sessions with interaction 10,000
- ChatGPT-3.5 and GPT-4 AI
- Manager users 6
- Max. users 25
- Legal documents LoyJoy DPA & GTC obligatory
- Support Options Documentation, Email
- BPMN process engine
- BPMN Process modules All Starter + Professional modules
- Integration modules all
- Expression engine (code and formula calculator)
- Live Chats unlimited
- Smart search with AI-generated synonyms
- Search auto-complete
- AI question answers included 2,000 GPT-3.5 (or 500 GPT-4)
- Knowledge articles 500 (+50 € per 1,000 additional)
- Intent-based AI

Enterprise

2500 € /month*

starts at

For enterprises with purchasing process or legal requirements.

Book a Demo

- - Experiences unlimited
- - Max. sessions with interaction 100,000
- - ChatGPT-3.5 and GPT-4 AI
- - Manager users 10
- - Max. users 50
- - Legal documents LoyJoy DPA & GTC optional
- - Support Options Documentation, Email, Phone
- - Service Level Agreement
- - BPMN process engine
- - BPMN Process modules All Professional + Enterprise modules
- - Integration modules all
- - Expression engine (code and formula calculator)
- - Live Chats unlimited
- - Smart search with AI-generated synonyms
- - Search auto-complete
- - AI question answers included 10,000 GPT-3.5 (or 2,500 GPT-4)
- - Knowledge articles 500 (+50 € per 1,000 additional)
- - Intent-based AI

Unlimited

For enterprises with business-critical applications or in several countries.

Book a Demo

- - Experiences unlimited
- - Max. sessions with interaction unlimited
- - ChatGPT-3.5 and GPT-4 AI
- - Manager users individual
- - Max. users 100
- - Legal documents LoyJoy DPA & GTC optional
- - Support Options Documentation, Email, Phone
- - Service Level Agreement
- - BPMN process engine
- - BPMN Process modules All modules
- - Integration modules all
- - Expression engine (code and formula calculator)
- - Live Chats unlimited
- - Smart search with AI-generated synonyms
- - Search auto-complete
- - AI question answers included 20,000 GPT-3.5 (or 2,500 GPT-4)
- - Knowledge articles 1000 (+50 € per 1,000 additional)
- - Intent-based AI

Pricing plan comparison
Features
	Starter	Professional	Enterprise	Unlimited
Price	500 € /month* starts at	800 € /month* starts at	2500 € /month* starts at	Contact Us
	For small companies and start-ups.	For medium-sized companies.	For enterprises with purchasing process or legal requirements.	For enterprises with business-critical applications or in several countries.
	Book a Demo or Sign Up	Book a Demo or Sign Up	Book a Demo or Sign Up	Book a Demo
Experiences	unlimited	unlimited	unlimited	unlimited
Max. sessions with interaction	10,000	10,000	100,000	unlimited
ChatGPT-3.5 and GPT-4 AI	Not Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Manager users	3	6	10	individual
Max. users	10	25	50	100
Legal documents	LoyJoy DPA & GTC obligatory	LoyJoy DPA & GTC obligatory	LoyJoy DPA & GTC optional	LoyJoy DPA & GTC optional
Service Level Agreement	Not Included in Starter	Not Included in Professional	Included in Enterprise	Included in Unlimited
Support Options	Documentation	Documentation, Email	Documentation, Email, Phone	Documentation, Email, Phone
BPMN Process Engine
BPMN process engine	Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
BPMN Process modules	All Starter modules	All Starter + Professional modules	All Professional + Enterprise modules	All modules
Integration modules	Starter only	all	all	all
Expression engine (code and formula calculator)	Not Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Live Chat
Live Chats	unlimited	unlimited	unlimited	unlimited
AI Features
Smart search with AI-generated synonyms	Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
Search auto-complete	Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited
AI question answers included	Not Included in Starter	2,000 GPT-3.5 (or 500 GPT-4)	10,000 GPT-3.5 (or 2,500 GPT-4)	20,000 GPT-3.5 (or 2,500 GPT-4)
Knowledge articles	100	500 (+50 € per 1,000 additional)	500 (+50 € per 1,000 additional)	1000 (+50 € per 1,000 additional)
Intent-based AI	Not Included in Starter	Included in Professional	Included in Enterprise	Included in Unlimited

* This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.