LoyJoy
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  • Overview

    Get an overview about the LoyJoy platform

    Chat Widget

    The LoyJoy Chat UI is a customizable chat widget for websites and native apps.

    Generative AI & GPT

    LoyJoy GPT automatically answers queries about knowledge, follow-up questions or small talk.

    Model Context Protocol

    Prepare your business for the Agentic Web with MCP. Give AI agents like Gemini access to your services.

    Expression Engine

    LoyJoy provides a powerful expression engine to evaluate expressions.

    BPMN 2.0

    How LoyJoy uses BPMN 2.0 to model and execute business processes.

    Analytics

    Full transparency in every customer interaction – live analytics, funnel tracking, A/B tests, and GDPR-compliant insights.

    WhatsApp-Integration

    Use over 40 LoyJoy modules to connect with your customers in WhatsApp.

    Compliance

    GDPR, EU AI Act, DORA, and Accessibility compliant – LoyJoy meets all regulatory requirements for enterprise chatbots.

    Integrations

    Over 30 plug-&-play modules connect LoyJoy with CRM, Marketing, Data Warehouses, and REST or Webservice APIs.

    Live-Chat

    With LoyJoy Live Chat engage with customers instantly and answer questions.

    Product Finder

    LoyJoy's Product Finder helps customers find the right product for their needs.

  • Platform
  • Conversational Marketing for Consumer Brands

    Learn about Consumer Brands leveraging conversations to build better consumer relationships.

    AI Agents for Banks and Financial Institutions

    Find out how Banks offer service excellence 24/7 with AI, process automation, and live chat.

    AI Agents for Insurers

    As a member of InsurLab Germany, LoyJoy is the leading partner for Conversational AI in the German insurance industry.

    AI Agents for Utilities & Energy Companies

    Learn how utilities and energy companies use LoyJoy's AI chat to support and delight their customers.

    AI Agents for B2B Manufacturing & MedTech

    Lead qualification & AI-based product recommendation for complex B2B products – seamlessly integrated into your website. Connected to Salesforce, SAP & your PIM.

    Agentic AI for E-Commerce

    AI Customer Service & AI Shopping Assistant – integrated in no time with Shopify, Shopware & Co.

    AI Agents for Educational Institutions and Universities

    Study guidance & study buddy support – AI chatbots for universities and educational providers.

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  • +49 251 26538-136

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