Language selection: chatbot template for multilingual audiences

This template shows a language selection step at the start of the chat. Users pick their preferred language, and the rest of the flow continues consistently in that language. The LoyJoy Platform supports 40 languages out of the box, and automatic language detection can be enabled optionally.

Highlights

• Language selection at the start: Users pick their language with one click before the conversation begins.
• 40 languages out of the box: The LoyJoy Platform supports 40 languages with no additional configuration.
• Seamless user guidance: The entire flow continues consistently in the chosen language, with no manual switching.
• Automatic language detection optional: Instead of an active choice, the language can also be detected automatically.

Use cases (examples)

• International brands with a multilingual audience
• Support agents for customers across several countries
• Trade fairs and events with an international audience
• Multilingual career or product pages
• Tourism and leisure offerings with foreign guests

What is included in the template?

• Language selection step as the first module in the chat flow
• Pre-configured support for 40 languages
• Optional automatic language detection
• Sample flow showing the continuation in the chosen language

Get started in under 5 minutes

1. Install the template
2. Select your languages: Decide which of the 40 available languages you want to offer.
3. Decide on automatic detection: Enable it optionally if users should not have to pick a language actively.
4. Embed and publish: Deploy the chat on your website, in your app or via QR code.