tests

Insurance application flow: chatbot template for higher conversion

Description

Implementing an insurance application process within the chat significantly increases the potential conversion rate – guided, simple, and fully automated with LoyJoy.

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Highlights

Highlights

  • Process automation
  • Lead generation
  • Makes things easier

What the template does

The template delivers a dialogical application flow for insurance. Instead of a classic form the chat captures all needed information step by step (personal data, risk information, contract start) and leads to a tariff recommendation and conclusion. Implemented as an example for a liability insurance, adaptable to further lines.

Answer paths, validations and tariff calculation are adjustable in the no-code editor. Data handover to underwriting via BPMN workflow or API client.

How to start

  1. Add the template to your workspace.
  2. Adjust application questions and tariff calculation to your line.
  3. Connect handover to underwriting (API client or BPMN workflow).

More insurer use cases at /en/industries/insurance/.