Get an overview about the LoyJoy platform
AI agents for agentic customer service and sales: knowledge, advice and processes by chat and phone, no-code or straight from Claude and ChatGPT.
Voicebot and AI phone assistant with Speech-to-Speech that resolves service calls end to end. Phone AI in its own EU data zone, live in 2 to 4 weeks.
LoyJoy MCP connects external tools, customer services and headless access for your team.
Build and analyze AI Agents from your AI assistant.
LoyJoy provides technical and contractual features designed to support GDPR, EU AI Act, DORA and accessibility requirements for enterprise AI agents.
How LoyJoy uses BPMN 2.0 to visually model and automatically execute business processes, no code required, intuitive to use, and infinitely scalable.
Full transparency in every customer interaction by chat and phone: live analytics, funnel tracking, A/B tests, and GDPR-compliant insights.
AI product advice in chat for brands and online shops: advises like a sales expert and recommends matching products from your catalog. Used by La Biosthétique.
Over 30 plug-&-play modules connect LoyJoy with CRM, Marketing, Data Warehouses, and REST or Webservice APIs easily.
With LoyJoy Live Chat engage with customers instantly, answer questions, and seamlessly switch between AI automation and human support whenever needed.
AI agent for WhatsApp customer service: answers questions, resolves requests end to end and hands over to live chat. The same agent as in web chat.
Claims intake, tariff advice and policy service resolved end to end in chat and on the phone. DORA-ready, live in 2 to 4 weeks.
Account and card service, loan advice and appointment booking in chat and on the phone. DORA-ready, with a focus on cooperative banks.
Chatbot and voicebot for utilities: from meter readings and installments to tariff advice.
AI Agents for manufacturing and industry, from lead qualification to spare-parts service.
Product advice for patients and healthcare professionals, service and lead qualification. GDPR-compliant, EU hosting.
Product advice, campaigns such as advent calendars and sweepstakes, and customer service in 40 languages. In use at Eucerin and RTL+.
AI shopping assistant & customer service automation for online shops, with AI agents that advise, convert, and relieve your team.
Fan service, ticketing & engagement for professional sports clubs, with AI agents that serve fans around the clock.
Study advice, applications and a Study Buddy around the clock and in 40 languages. Connected to Moodle, ILIAS and HISinOne.
