EU Data SovereigntyLoyJoy runs the AI model for chat agents on its own hardware in Germany without external AI subprocessors.Learn more
LoyJoy
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  • Overview

    Get an overview about the LoyJoy platform

    Agentic AI at the Customer Interface

    LoyJoy is the simplest yet most powerful platform for AI agents in customer contact - No Code setup with integrated tools.

    Phone Agent

    LoyJoy AI Phone Agent (Phonebot) resolves service requests through natural conversations. Designed for GDPR, enterprise-ready, productive in 2–4 weeks.

    MCP

    LoyJoy MCP: use analytics, AI agents and knowledge sources directly in Claude Cowork, ChatGPT Codex and Gemini, inbound and outbound.

    Compliance

    LoyJoy provides technical and contractual features designed to support GDPR, EU AI Act, DORA and accessibility requirements for enterprise AI agents.

    BPMN 2.0 Process Automation

    How LoyJoy uses BPMN 2.0 to visually model and automatically execute business processes – no code required, intuitive to use, and infinitely scalable.

    Analytics

    Full transparency in every customer interaction by chat and phone – live analytics, funnel tracking, A/B tests, and GDPR-compliant insights.

    AI Product Recommender

    Transform static search filters into interactive sales conversations with LoyJoy's Agentic Product Finder powered by AI.

    Integrations

    Over 30 plug-&-play modules connect LoyJoy with CRM, Marketing, Data Warehouses, and REST or Webservice APIs easily.

    Live Chat

    With LoyJoy Live Chat engage with customers instantly, answer questions, and seamlessly switch between AI automation and human support whenever needed.

  • Platform
  • Agentic AI at the Customer Interface
  • Phone Agent
  • MCP
  • Compliance
  • BPMN 2.0 Process Automation
  • Analytics
  • AI Product Recommender
  • Integrations
  • Live Chat
  • Conversational AI for Consumer Brands

    Learn how leading consumer brands leverage Conversational AI to build better consumer relationships, personalize campaigns, and increase brand loyalty.

    AI Agents for Banks and Financial Institutions

    Find out how banks and financial institutions offer service excellence 24/7 with AI agents, process automation, and live chat – powered by LoyJoy.

    AI Agents for Insurers

    LoyJoy is the leading partner for Conversational AI Agents in the insurance industry – powering claims reporting, policy comparisons, and 24/7 customer service.

    Healthcare and medtech

    AI chatbot and voicebot for healthcare and medtech: product advice, service and lead qualification. GDPR, EU hosting, productive in 2 to 4 weeks.

    AI Agents for Utilities & Energy Companies

    Learn how utilities and energy companies use LoyJoy's AI chat to support, engage, and delight their customers around the clock.

    Manufacturing & Industry

    AI Agents for manufacturing and industry – from lead qualification to spare-parts service.

    AI Agents for E-Commerce

    AI shopping assistant & customer service automation for online shops – with AI agents that advise, convert, and relieve your team.

    AI Agents for Sports Clubs

    Fan service, ticketing & engagement for professional sports clubs – with AI agents that serve fans around the clock.

    AI Agents for Educational Institutions and Universities

    Study guidance & study buddy support with AI – intelligent chatbots for universities and educational providers that accompany students around the clock.

  • Industries
  • Conversational AI for Consumer Brands
  • AI Agents for Banks and Financial Institutions
  • AI Agents for Insurers
  • Healthcare and medtech
  • AI Agents for Utilities & Energy Companies
  • Manufacturing & Industry
  • AI Agents for E-Commerce
  • AI Agents for Sports Clubs
  • AI Agents for Educational Institutions and Universities
  • Customers
  • Pricing
  • Templates
  • Decision and evaluation

    • Evaluation & RFPRFI/RFP, security, architecture, and operating resources for your selection process
    • Trust CenterData protection, security and compliance evidence, all in one place
    • LoyJoy in ComparisonA detailed comparison between LoyJoy and other Conversational-AI platforms
    • ROI CalculatorCalculate your potential savings with AI Agents

    Knowledge

    • BlogLatest insights and industry updates
    • WebinarsLive demos and educational sessions
    • Release NotesLatest platform updates, new features, and improvements
    • DocumentationComprehensive guides and API reference

    Company

    • AboutLearn more about our company and mission
    • PartnersOur trusted partners and integrations
    • CareersOpen positions at LoyJoy — join our team in Münster or remote
  • Evaluation & RFP
  • About LoyJoy
  • Partners
  • LoyJoy in Comparison
  • Careers
  • Blog
  • Webinars
  • Release Notes
  • ROI Calculator
  • Documentation
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LoyJoy

LoyJoy is the platform for Agentic Customer Service and Sales via chat and phone. Our AI Agents resolve customer requests, advise on products, and qualify leads.

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  • Enterprise Security
  • GDPR, EU AI Act & DORA
  • Made in Germany

Platform

  • Home
  • Platform
  • Pricing
  • Customer Success Stories
  • Templates
  • Process Modules
  • Release Notes
  • Glossary
  • Documentation

Company

  • About
  • Partners
  • Webinars
  • Blog
  • Press Kit

Support

  • support@loyjoy.com

Contact

  • Contact Us
  • contact@loyjoy.com
  • +49 251 26538-136

Legal

  • Imprint
  • Terms & Conditions
  • Privacy Policy
  • Service Description
  • Trust Center
  • Cookie Preferences

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