About Us

Your Success Is Our Priority

Hi! 👋 Looking for a reliable partner for your conversational AI? With LoyJoy, you get the stability and long-term support your business needs. As a self-financed technology company, we can focus entirely on your success — without investor pressure or short-term exit strategies.

Instead, our focus is clear: your success. We’re building LoyJoy to deliver a truly great product that brings real value to your business. For us, it’s all about building long-term and healthy customer relationships. That’s how we measure our success. Feedback is extremely important to us. We genuinely want to hear what you think. Do you have ideas, suggestions, or just want to chat? Feel free to send me a personal message at ulf@loyjoy.com. Yes, that’s really my email, and yes, you’ll get a personal reply. Let’s build something great together.

Why This Matters for You

As your partner, you benefit from our agility and customer focus. You don't just get a product, but a service that adapts to your needs. Because we are independently financed, we can respond quickly and flexibly to your requirements — without lengthy decision processes or compromises with investors. This means: Your feature requests are heard, your problems are solved promptly, and you work with a team that's there for you long-term.

What You Can Expect from LoyJoy

With LoyJoy, you get the simplest and most effective platform to create conversational agents that truly delight your customers. Your business departments can independently develop intelligent agents that completely solve customer inquiries — far beyond simple chatbots. The result: Happier customers, more efficient processes, and a sustainable competitive advantage for your business. You benefit from our innovation speed: As early as 2023, our customers were already using generative AI while others were still planning. With LoyJoy, you stay ahead of the curve and give your customers the best digital experience.

Agentic AI: The Game Changer for Customer Communication

Agentic AI represents the future of customer interaction — intelligent agents that don't just respond, but actively solve problems and take action on behalf of your customers. This revolutionary technology transforms customer service from reactive support to proactive assistance. LoyJoy empowers you to implement Agentic AI easily, quickly, and securely at your customer interface. Our platform makes complex AI capabilities accessible to your business teams without requiring technical expertise, enabling you to deliver autonomous customer experiences that drive satisfaction and business growth.

Joy Is the Ultimate Goal of Every Customer Experience.

At LoyJoy, we believe in the transformative power of connection and conversation. Our mission is to revolutionize the way businesses connect with their customers and foster meaningful relationships that lead to success and growth. We envision a world where technology and human relationships seamlessly merge to create unparalleled customer experiences that lead to loyalty and joy.


Specifically, our mission is to be the simplest platform to develop and operate AI agents for customers. These agents can fully resolve requests thanks to powerful process automation, thereby empowering business departments to independently create outstanding customer experiences.


We aim to create experiences that are not just 'joyful', but also effective: customer requests are not just understood, but directly and fully resolved thanks to our technology.


That's why we like to call ourselves "motivated by joy".


Our passion is to enable enterprises to create authentic, engaging, and personalized experiences that not only exceed their customers' expectations, but also drive their success. By putting our customers' needs first and aligning our actions with our purpose, we aim to create lasting value and make a lasting impact on customer relationships.

Ulf Loetschert
Ulf Loetschert
CEO and Co-Founder, LoyJoy
Behind the Scenes
Listen to our podcast about Agentic AI and the Model Context Protocol (MCP). Our founders share their beliefs about the future of customer interaction and how conversational agents will transform business relationships.

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