Leveraging Conversations for Brands
At LoyJoy, We Care About the Joy of Good Conversation.
Joy Is the Ultimate Goal of Every Customer Experience.
At LoyJoy, we believe in the transformative power of connection and conversation. Our mission is to revolutionize the way businesses connect with their customers and foster meaningful relationships that lead to success and growth. We envision a world where technology and human relationships seamlessly merge to create unparalleled customer experiences that lead to loyalty and joy.
That's why we like to call ourselves "motivated by joy".
Our passion is to enable enterprises to create authentic, engaging, and personalized experiences that not only exceed their customers' expectations, but also drive their success. By putting our customers' needs first and aligning our actions with our purpose, we aim to create lasting value and make a lasting impact on customer relationships.
Joy is our key advantage and northstar for all our behaviour & products. Joy has the power to transform a product or service from unwanted to requested, from push to pull. We call it joyvertising.
Conversations are the natural way we humans form relationships (for several thousand years). That‘s why a real time conversation is a powerful tool for brands to connect with their consumers.
Listen & learn is a big part of a conversation. Instead of guessing what your consumers want just ask them instead and create, truly personalized experiences. (No need to rely just on big data interpretations).
We believe in letting people grow by offering opportunities and support. We are open for people from different backgrounds and beliefs. We encourage open source contributions to let everyone build up a reputation. We work with partners that share our vision.
With our technology we want to enable brands to create meaningful, personalized, branded conversational experiences. But we also live this value on a day to day basis internally as well as with our clients and partners.
We work closely with universities to take results of scientific research, especially advances in machine learning, to practical application in business. We offer topics for Bachelor and Master theses and support talented students in their work.