Conversational Platform
Education Solutions
Study guidance & study buddy support – AI chatbots for universities and educational providers.
LoyJoy accompanies learners throughout the entire student lifecycle – from the initial question about the right course of study to exam preparation. Our chatbot takes over study guidance around the clock, becomes a study buddy after enrollment, and thus relieves the burden on specialist departments, lecturers, and support teams alike.
What Does LoyJoy Offer the Education Sector?
Even today, students predominantly seek information digitally. At the same time, they expect fast, reliable answers – ideally in their language of choice and without waiting times. LoyJoy fulfills exactly this expectation:
24/7 Study Guidance – answers questions about admission, financing, or module selection, even late in the evening or on weekends.
Study Buddy – knows all lecture scripts, provides summaries, quiz questions, and reminds of deadlines.
Lead Generation & Qualification – captures contact details and prior education and automatically transfers hot leads to CRM or Student Information System (SIS).
Barrier-free & GDPR-compliant – as a web component according to HTML standard, screen reader compatible, and hosted in the EU.
Bring Your Own AI – use your preferred LLM or Azure AI Search to keep campus-specific documents up to date.
No-Code Templates – predefined flows for application, enrollment, or exam registration accelerate rollout.
Typical Use Cases
| Use Case | Short Description | Typical Integrations |
|---|---|---|
| Study Advisor Chat | Checks admission requirements, recommends study programs, and books consultation appointments. | Salesforce Education Cloud, Dynamics 365, Calendly |
| Study Buddy | Accesses scripts (PDF, PPT), explains terms, creates flashcards. | Moodle, ILIAS, SharePoint (RAG) |
| Lead Qualification | Collects contact details, desired start date, field of study; sends information material. | HubSpot, Brevo |
| Self-Service Portal | Retrieve grade transcripts, exam registration, or ticket creation – all directly in the chat. | CampusNet, HISinOne, SAP SLCM |
Each use case starts with just a few clicks using our pre-built template library.
Success Stories
| Institution | Application | Benefits |
|---|---|---|
| FHM – Fachhochschule des Mittelstands | Study Advisor Chat | Higher conversion of website visitors to applicants |
| AKAD University | Study Buddy for Distance Learning | Faster support, fewer email tickets |
Technical Overview
LMS Connection: Moodle, ILIAS – course content is automatically indexed.
CRM / SIS: Salesforce Education Cloud, Microsoft Dynamics, CampusNet, HISinOne.
Document Sources: SharePoint, Azure AI Search, or direct file upload (PDF, DOCX).
Messaging & Email: Brevo, Mailchimp.
All integrations are set up via drag-and-drop in the BPMN editor – completely without programming effort.
Scalable & Barrier-Free
Multi-tenant capable: separate tenants for faculties, study centers, or partner universities.
39 languages: automatic fallback logic plus AI translation for content.
WCAG 2.2 AA: screen reader compatibility, keyboard navigation, contrast check.
Security & Compliance
GDPR and EU AI Act compliant.
Hosting in EU data centers with our certified hosting provider.
ISO 27001 certified infrastructure.
Explainable AI: shows which script passages led to the answer.