LoyJoy Platform

Unlock the Power of Automation With LoyJoy's New Zapier Process Module 🚀

Integrate more than 3,000 apps into your LoyJoy experience with the all-new Zapier Process Module.

12.10.2023

New process module available. Unlock the Power of Automation With LoyJoy's New Zapier Process Module.
New process module available. Unlock the Power of Automation With LoyJoy's New Zapier Process Module.

The future of customer engagement is here, and it’s more automated than ever! 🌟 LoyJoy’s latest update features a Zapier Process Module that takes your conversational experience to a whole new level. This new feature promises to supercharge your brand interactions by seamlessly connecting LoyJoy with over 3,000 other apps. It will make it easier for your brand to boost personalization, conversion rates and loyalty! 🚀


Zapier: Bridging the App Gap 

First off, let's clarify what Zapier is for those who might be new to it. Zapier is an online automation tool that connects your favorite apps, such as Gmail, Slack, Mailchimp, Microsoft Teams, Microsoft Dynamics CRM, Marketo, Zendesk, Jira, and now, LoyJoy! By setting up "Zaps," you can automate parts of your business and customer engagement processes. With the new Zapier Process Module, you can now integrate these automation capabilities directly into your LoyJoy Conversational Experiences. 


The Zapier process module integrated in a LoyJoy experience.

The Zapier Module integrated into a LoyJoy experience.


Why is This a Game-Changer? 

Imagine this: a customer interacts with your brand via a LoyJoy-powered chat on your website. As they navigate through the conversation, the chat experience can now trigger a series of automated actions in other apps your business uses. These could range from sending welcome emails to updating customer databases or even triggering service tickets. 🎯 And there is no need to set up any API, as Zapier manages the complexity for you.

Key Benefits and Features

Boost Personalization

One of the major advantages of integrating Zapier with LoyJoy is the unparalleled level of personalization it allows. By funneling customer data from the chat into your CRM, CDP or email marketing platform, you can tailor future interactions to each customer’s needs and preferences. Of course this also works the other way round: pulling data from your systems into LoyJoy! 🌈


Elevate Conversion Rates

By automating manual processes, you allow your team to focus on what really matters—delivering a high-value customer experience. This has a direct impact on conversion rates as each interaction becomes a seamless, personalized experience. Your customers enjoy the conversation without the need to switch between apps. ✅


Fortify Customer Loyalty 

Customers appreciate smooth and efficient interactions. The LoyJoy Zapier Process Module ensures that your customers experience a seamless journey, from their first chat interaction to subsequent touchpoints across various channels. ❤️

GDPR Compliance Made Easy

Don't worry about data privacy; we've got that covered! All Zaps and data transfers are GDPR compliant, ensuring the protection of your customer information. 🛡️


Next Steps

The new LoyJoy Zapier Process Module isn't just an update; it's a revolution in how brands can engage, interact, and satisfy customers. So, are you ready to turn your brand into an engaging conversation that wins hearts and opens wallets? 

📚 If you need more guidance, we have created a little How to Zapier guide.

👉 Your next step is simple. Log into the LoyJoy platform today, and unleash the full power of automation by setting up your first Zapier Process Module.

Turn your business processes into beautiful conversations. With LoyJoy, it’s not just possible; it’s a reality. 🌟


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Looking for more insights on how to enrich your customer experiences? Stay tuned for our upcoming webinars and industry events that promise to empower your brand in the conversational landscape! 📆


— by Steffen Wichtrup

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