Overview
Get an overview about the LoyJoy platform

Chat Widget
The LoyJoy Chat UI is a customizable chat widget for websites and native apps.

Agentic AI at the Customer Interface
LoyJoy is the simplest yet most powerful platform for AI agents in customer contact - No Code setup with integrated tools.

Phonebot
Expand your customer service to the phone channel. The Phonebot conducts natural conversations and utilizes the existing knowledge of your AI Agent. Available 24/7, seamlessly integrated into your LoyJoy AI Agent.

Model Context Protocol
Prepare your business for the Agentic Web with MCP. Give AI agents like Gemini access to your services.

Expression Engine
LoyJoy provides a powerful expression engine to evaluate expressions.

BPMN 2.0 Process Automation
How LoyJoy uses BPMN 2.0 to model and execute business processes.

Analytics
Full transparency in every customer interaction – live analytics, funnel tracking, A/B tests, and GDPR-compliant insights.

WhatsApp-Integration
Use over 40 LoyJoy modules to connect with your customers in WhatsApp.

Compliance
GDPR, EU AI Act, DORA, and Accessibility compliant – LoyJoy meets all regulatory requirements for enterprise chatbots.

Integrations
Over 30 plug-&-play modules connect LoyJoy with CRM, Marketing, Data Warehouses, and REST or Webservice APIs.

Live-Chat
With LoyJoy Live Chat engage with customers instantly and answer questions.

Product Finder
LoyJoy's Product Finder helps customers find the right product for their needs.
Platform
Conversational AI for Consumer Brands
Learn about Consumer Brands leveraging conversations to build better consumer relationships.

AI Agents for Banks and Financial Institutions
Find out how Banks offer service excellence 24/7 with AI, process automation, and live chat.

AI Agents for Insurers
As a member of InsurLab Germany, LoyJoy is the leading partner for Conversational AI in the German insurance industry.

AI Agents for Utilities & Energy Companies
Learn how utilities and energy companies use LoyJoy's AI chat to support and delight their customers.

AI Agents for B2B Manufacturing & MedTech
Lead qualification & AI-based product recommendation for complex B2B products – seamlessly integrated into your website. Connected to Salesforce, SAP & your PIM.

Agentic AI for E-Commerce
AI Customer Service & AI Shopping Assistant – integrated in no time with Shopify, Shopware & Co.

AI Agents for Educational Institutions and Universities
Study guidance & study buddy support – AI chatbots for universities and educational providers.
Industries
Customers
Pricing
Templates
About LoyJoy
Learn more about our company and mission

Partners
Our trusted partners and integrations

LoyJoy in Comparison
A detailed comparison between LoyJoy and other Conversational-AI platforms

Blog
Latest insights and industry updates

Webinars
Live demos and educational sessions

Documentation
Comprehensive guides and API reference
About LoyJoy
Partners
Blog
Webinars
Documentation

Press & Media

LoyJoy Press & Media Kit

The agile enterprise platform for chatbots & phonebots.

About LoyJoy

LoyJoy is Europe's leading no-code platform for automating customer processes via chat and phone. Companies like Deutsche Telekom, R+V Insurance, TRUMPF, and Paul Hartmann AG use LoyJoy to scale customer service and sales.

Our unique selling point: A central BPMN process controls both chat and voice channels. Hosted in Germany, GDPR-compliant, and powered by Generative AI.

Founded by Ulf Loetschert (CEO) and Dr. Ulrich Wolffgang (CTO).

LoyJoy vs. Lovejoy

Not a band, not antiques. We are LoyJoy (Loyalty + Joy). We make sure your customers no longer have to wait on the phone.

Media Assets

Logos

Download Logo (SVG)

Download Logo (PNG)

Demos & Presentations

AI Voicebot Demo

Listen to how our phonebot technology works in practice.

📁 Download loyjoy-ai-voicebot-demo.mp3

Positioning: Enterprise AI Platform

Comprehensive onepager with all key information about LoyJoy's positioning as the Enterprise AI Platform for Chat & Voice.

📄 Download LoyJoy The Enterprise AI Platform for Chat & Voice.pdf

Hartmann/Eva Case Video

Customer reference: Paul Hartmann AG phonebot implementation.

Placeholder - YouTube link will be provided soon

Founder Photos

Ulf Loetschert

📷 Download Portrait (high resolution) 📷 Download Speaking engagement photo

Dr. Ulrich Wolffgang

📷 Download Portrait (high resolution)

Management

Ulf Loetschert

Co-Founder & CEO

Business graduate and former consultant. Expert in digital transformation and process automation. He positions LoyJoy as the answer to the skilled labor shortage in customer service.

Dr. Ulrich Wolffgang

Co-Founder & CTO

PhD in Business Information Systems and former BCG IT architect with 20+ years of experience. He is responsible for the technological vision of the 'Unified Agentic Platform', which unifies chat and voice in a single BPMN logic.

Press Contact

For press inquiries and further information, please contact us:

press@loyjoy.com