About Us
LoyJoy is a self-financed technology company
Hi! 👋 We are LoyJoy. We are founders who have built our company on our own — and we’re proud of that. We’re in it for the long game, not for quick funding rounds or artificially inflated growth. That’s just not who we are.
Instead, our focus is clear: your success. We’re building LoyJoy to deliver a truly great product that brings real value to your business. For us, it’s all about building long-term and healthy customer relationships. That’s how we measure our success. Feedback is extremely important to us. We genuinely want to hear what you think. Do you have ideas, suggestions, or just want to chat? Feel free to send me a personal message at ulf@loyjoy.com. Yes, that’s really my email, and yes, you’ll get a personal reply. Let’s build something great together.
Our Roots
We are founders from Münster — a beautiful city in Germany, known for its vibrant atmosphere and many young, fresh minds thanks to one of the largest universities in Germany. This spirit shapes how we think and work. Our goal is to build long-term and sustainable relationships with our customers. We listen closely to what our customers need and respond quickly. Because we are independently financed, we don’t have to coordinate decisions with venture capitalists. This gives us the freedom to make bold, customer-focused decisions — always with a long-term perspective and our customers’ success in mind.
Our Vision
We firmly believe that a conversational agent can provide the best customer experience. Our goal is to be the simplest and most effective platform for enterprises and mid-sized companies to build these agents directly from their business departments. Our agents resolve customer concerns completely and go far beyond classic chatbots. They will become the most important digital touchpoint of the future. Customers will get used to interacting with agents through their smartphones. With LoyJoy, brands can quickly, easily, and sustainably embrace this forward-looking way of customer interaction. As a small team, we are focused and react extremely quickly to innovations. As early as the beginning of 2023, LoyJoy customers were live at the customer front with generative AI, while others were still figuring out what generative even means. We take action. We give our customers the tools to delight their customers. Because we know: If our customers are successful, then so are we.
