Conversational Marketing Platform

We Make Your Customer Experience Stand Out

LoyJoy is the Conversational Platform That Will Help You Wow Your Customers, Triple Conversation Rates and Cut Project Times in Half. A Powerful BPMN Process Engine, AI, and Human Agents Create Rich Conversational Experiences.

Request a Demo

No credit card required

We Care About Good Conversations.
And Good Results for You.

3x

Conversion Rate

from Visit to Double Opt-In

>80

Net Promoter Score

30%

Cost Reduction

Compared to websites with forms

50%

Reduction of Bounce Rate

Compared to website

A Beautiful Chat Interface That Your Customers Will Love

Style the chat to suit your brand perfectly.
Run branded chats on websites, Apps, Instagram, and TikTok
Use automated processes alongside human agents and advanced AI agents.
As a Progressive Web App you have the feature power of a native app without the need to install it.
Available in 32 languages.

Convert, Sell, Guide & More

Here are some LoyJoy use case ideas. Use Free Templates to get started in no time or build from scratch.

Lead qualification

Convert more leads by switching from static website to interactive chat.

Product recommendation

Guide customers and reduce friction in the buying experience.

Raffles

Quickly set up raffles that bring more engagement and conversion.

Fill out Forms

Get rid of forms and provide a more convenient experience.

Service/Customer Care

Resolve customer inquiries automatically with AI and automated processes.

Live Chat

Add a human touch when needed, working hand in hand with AI.

Book Meetings

Guide customers to conveniently and fast book appointments in the chat.

Surveys

More responses, more engagement by conduction surveys conversationally.

Net Promoter Score

Add NPS in the conversations that matter to get instant customer feedback.

Couponing

Add coupons as a reward for new or loyal customers based chat behavior.

Promotions

Skyrocket your promotion campaigns by running them in a gamified chat.

Recruiting

Find relevant applicants and guide them through the application process.

Build Rich Experiences With Our Powerful BPMN Process Engine

Just Drag-and-Drop BPMN Process Modules to Build Rich Conversations

We made LoyJoy so simple that everyone can build rich conversations.
No need for an extra agency, training just takes 1 hour.
Need quick inspiration? Pick a template with 1-click install and get started in 1 minute.
Learn more about the power of our no code BPMN process engine in a free demo.

Request a Demo

Integrate LoyJoy With Your Favorite Applications

CRM &
Marketing

Analytics

Need additional integrations? We’ll add them at no extra cost.

eCommerce

We’ve Put a Lot of Thought Into Data Privacy, so You Don’t Have To

GDPR compliant – check.
Data is securely encrypted while in transit and at rest.
Use LoyJoy with or without cookies. Integrate with your cookie consent solutions.
Use LoyJoy with or without database (and store directly in your existing systems)
Secure access with 2-factor FIDO2 authentication.
Sleep well.

« LoyJoy creates real "aha" moments for our customers and takes conversion rates and customer engagement to a new level. The platform handles our scale with ease, even during peak periods. It's been a lasting positive experience for our customers and us. Thank you LoyJoy! »

Carsten Akman

Head of Permission & Customer Management

« We work closely with LoyJoy on a global scale. The platform is a key enabler of our goal to build 1:1 relationships with our 1 bn+ consumers. The "Joy" part touches our consumers emotionally and makes it wildly successful. »

Ben Polter

Global CRM Manager

« In today's information-overloaded world, conversational and emotional experiences are key to engage with any human being. LoyJoy is a true game-changer. Relevant, individualized and fun user experiences - for consumers and marketers alike. »

Johannes Friess

Digital Innovation Manager Savencia

« With LoyJoy we reach our banking and insurance customers in a contemporary way and offer an inspiring experience. Through the different experiences in the BPMN logic, chatbot technology becomes tangible and easy to understand! »

Sven Krämer

Partner zeb consulting

« Our customers and our team are enthusiastic, we work very successfully with LoyJoy. The platform is easy to use and the backend processes such as DOI run smoothly. »

Dr. Frank Wallow

Head of IT

« Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this. »

Jörg Büttner

Marketing Director Kölln

Ready to Give LoyJoy a Try?
Request Your Free Personalized Demo Now!

Request a Demo

Step 1

Request a free 45 minute demo with a LoyJoy expert

Step 2

If it's a match, you’ll get a fixed price quote for a pilot project

Step 3

Typically 3-6 month pilot with success measurement

We Make Your Customer Experience Stand Out

LoyJoy is the Conversational Platform That Will Help You Wow Your Customers, Triple Conversation Rates and Cut Project Times in Half. A Powerful BPMN Process Engine, AI, and Human Agents Create Rich Conversational Experiences.

We Care About Good Conversations.
And Good Results for You.

3x

Conversion Rate

>80

Net Promoter Score

30%

Cost Reduction

50%

Reduction of Bounce Rate

A Beautiful Chat Interface That Your Customers Will Love

Convert, Sell, Guide & More

Build Rich Experiences With Our Powerful BPMN Process Engine

Just Drag-and-Drop BPMN Process Modules to Build Rich Conversations

Integrate LoyJoy With Your Favorite Applications

CRM &
Marketing

Analytics

eCommerce

We’ve Put a Lot of Thought Into Data Privacy, so You Don’t Have To

« LoyJoy creates real "aha" moments for our customers and takes conversion rates and customer engagement to a new level. The platform handles our scale with ease, even during peak periods. It's been a lasting positive experience for our customers and us. Thank you LoyJoy! »

« We work closely with LoyJoy on a global scale. The platform is a key enabler of our goal to build 1:1 relationships with our 1 bn+ consumers. The "Joy" part touches our consumers emotionally and makes it wildly successful. »

« In today's information-overloaded world, conversational and emotional experiences are key to engage with any human being. LoyJoy is a true game-changer. Relevant, individualized and fun user experiences - for consumers and marketers alike. »

« With LoyJoy we reach our banking and insurance customers in a contemporary way and offer an inspiring experience. Through the different experiences in the BPMN logic, chatbot technology becomes tangible and easy to understand! »

« Our customers and our team are enthusiastic, we work very successfully with LoyJoy. The platform is easy to use and the backend processes such as DOI run smoothly. »

« Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this. »

Thank you!

Solution

Starter kits

LoyJoy

Support

We Make Your Customer Experience Stand Out

LoyJoy is the Conversational Platform That Will Help You Wow Your Customers, Triple Conversation Rates and Cut Project Times in Half. A Powerful BPMN Process Engine, AI, and Human Agents Create Rich Conversational Experiences.

We Care About Good Conversations. And Good Results for You.

3x

Conversion Rate

>80

Net Promoter Score

30%

Cost Reduction

50%

Reduction of Bounce Rate

A Beautiful Chat Interface That Your Customers Will Love

Convert, Sell, Guide & More

Build Rich Experiences With Our Powerful BPMN Process Engine

Just Drag-and-Drop BPMN Process Modules to Build Rich Conversations

Integrate LoyJoy With Your Favorite Applications

CRM & Marketing

Analytics

eCommerce

We’ve Put a Lot of Thought Into Data Privacy, so You Don’t Have To

« LoyJoy creates real "aha" moments for our customers and takes conversion rates and customer engagement to a new level. The platform handles our scale with ease, even during peak periods. It's been a lasting positive experience for our customers and us. Thank you LoyJoy! »

« We work closely with LoyJoy on a global scale. The platform is a key enabler of our goal to build 1:1 relationships with our 1 bn+ consumers. The "Joy" part touches our consumers emotionally and makes it wildly successful. »

« In today's information-overloaded world, conversational and emotional experiences are key to engage with any human being. LoyJoy is a true game-changer. Relevant, individualized and fun user experiences - for consumers and marketers alike. »

« With LoyJoy we reach our banking and insurance customers in a contemporary way and offer an inspiring experience. Through the different experiences in the BPMN logic, chatbot technology becomes tangible and easy to understand! »

« Our customers and our team are enthusiastic, we work very successfully with LoyJoy. The platform is easy to use and the backend processes such as DOI run smoothly. »

« Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this. »

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Thank you!

Solution

Starter kits

LoyJoy

Support

We Care About Good Conversations.
And Good Results for You.

CRM &
Marketing