Conversational enterprise PLatform

We Make Your Customer Experience Stand Out

The Conversational Platform That Will Help You Wow Your Customers, 3x Conversation Rates and Cut Project Times in Half.

  • No credit card required

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Gelsenwasser logo
Eucerin logo
LBS logo
Köln logo
West Lotto logo
Congstar logo
Beiersdorf logo
zeb logo
Melitta logo
Telekom logo
NIVEA logo
Volksbank logo
Savencia logo
Gelsenwasser logo
Eucerin logo
LBS logo
Köln logo
West Lotto logo
Congstar logo
Beiersdorf logo
zeb logo
Melitta logo
Telekom logo
NIVEA logo
Volksbank logo
Savencia logo

What Our Customers Achieve

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Conversion Rate Lift

Switching from static websites to LoyJoy pays off fast. LoyJoy customers typically experience a lift of 50 to 300 % in converting website visitors to qualified leads with marketing permissions.

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Sales Increase

Offering customers an conversational product recommender on ecommerce sites increases conversion to sales by 50 to 200 % instantly.

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Faster Time to Market

Move fast to wow customers. LoyJoy’s self-service platform and shortcut rollout capabilities allow brands to go live in days instead of months.

> 80
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Net Promoter Score

The best customer experience wins. Luckily customers love engage in a conversation with brands. LoyJoy’s unique gamified experience leads to highest recommendation rates.

Figure out what your brand can do to boost customer value.

Book a free demo
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aaUse cases

Customer care & appointments

Screenshot of VRIDA, the virtual assistant of the westerwaldbank

Lead Gen & CRM integration

Screenshot of NIVEA's chat-based Advent calendar

Product & dealer finder

creenshot of Melitta's chat based product and store finder

Virtual influencer

Screenshot of Aevin a virtual influencer platform

Cashback promotion

Screenshot of a chat based cash back promotion

How to Start in 3 Steps

Drag & Drop process modules

Choose from  80+ process modules with business logic. Build powerful customer experiences in no time. Model, implement and run your business as a Chatbot  in one step. Our unique BPMN process engine integrates seamlessly with AI and human agents.

Screen capture of someone selecting process modules via drag n drop
Edit & preview content

Easily customise and personalise your chat experiences. Add if/then logic without coding. Make changes anytime, run A/B tests, and enjoy the performance. No IT skills required.

Screen capture of someone editing and previewing the default text and links of the process modules
Code snippets under the publish tab for easy copy and paste for various purposes like website or Instagram embedding
Publish to web

Ready to launch? Add LoyJoy Chat to Websites, eCommerce, Instagram, Facebook, and WhatsApp with ease. LoyJoy runs as a Progessive Web App allowing it to be installed, access the device's camera, and send push notifications.

LoyJoy Highlights

Built for the Enterprise
  • Multi-tenant environment
  • 32 languages including Arabic, Chinese
  • Global roll out capability
  • Endless scalable architecture
  • Custom APIs
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Integrate Your Landscape
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Shopity logo
Privacy First
  • Direct storage in your existing systems, e.g. Salesforce
  • Purely local data processing on customer end device
  • Encryption and 2-factor authentication FIDO2
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Deutsche Telekom logo

« LoyJoy creates real "aha" moments for our customers and takes conversion rates and customer engagement to a new level. The platform handles our scale with ease, even during peak periods. It's been a lasting positive experience for our customers and us. Thank you LoyJoy! »

Avatar image of Carsten Akman
Carsten Akman
Head of Permission & Customer Management
Beiersdorf logo

« We work closely with LoyJoy on a global scale. The platform is a key enabler of our goal to build 1:1 relationships with our 1 bn+ consumers. The "Joy" part touches our consumers emotionally and makes it wildly successful. »

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Ben Polter
Global CRM Manager
Savencia logo

« In today's information-overloaded world, conversational and emotional experiences are key to engage with any human being. LoyJoy is a true game-changer. Relevant, individualized and fun user experiences - for consumers and marketers alike. »

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Johannes Friess
Digital Innovation Manager Savencia
zeb logo

« With LoyJoy we reach our banking and insurance customers in a contemporary way and offer an inspiring experience. Through the different experiences in the BPMN logic, chatbot technology becomes tangible and easy to understand! »

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Sven Krämer
Partner zeb consulting
West Lotto logo

« Our customers and our team are enthusiastic, we work very successfully with LoyJoy. The platform is easy to use and the backend processes such as DOI run smoothly. »

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Dr. Frank Wallow
Head of IT
Köln logo

« Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this. »

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Jörg Büttner
Marketing Director Kölln
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