Our mission is to provide customer-friendly access to business processes via chat.

LoyJoy's core is our Conversational Process Engine with business modules.
Processes are designed and implemented simply via drag & drop and run as a Chat.

Drag'n'drop easy building kit

Build powerful chat-based services lightning fast
Build processes with our drag’n’drop editor
BPMN engine to automate your business processes
Build once, publish on websites, Instagram and more, globally, in 30+ languages

Turn Your Brand Into a Conversation.

Publish your Chat as a Progressive Web App in corporate design that runs instantly on every device.

Build your customer journey the way customers love - by leveraging the simplicity, convenience and joy of conversations. Launch quickly with pre-built conversational experiences or create your own.

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Learn more

Hybrid Chat – Automation and Human-Takeover Go Hand in Hand

Live Chat

Rule-based agent routing 
Handover from AI and contextual live chat offering based e.g. on profiles
Agents can control processes

Multi-language

More than 30 languages available
Automatic language detection
Manual language choice

Natural Language Processing AI

Automatic text classification to understand customer inquiries
For answering questions and controlling processes
Handover to agents

« We are very satisfied with LoyJoy. The tool is easy to use and the chat is very well received by our customers. With LoyJoy we quickly implement technical innovations. »

Oliver Adekunle

Marketing manager

« In today's information-overloaded world, conversational and emotional experiences are key to engage with any human being. LoyJoy is a true game-changer. Relevant, individualized and fun user experiences - for consumers and marketers alike. »

Johannes Friess

Digital Innovation Manager Savencia

« With LoyJoy we reach our banking and insurance customers in a contemporary way and offer an inspiring experience. Through the different experiences in the BPMN logic, chatbot technology becomes tangible and easy to understand! »

Sven Krämer

Partner zeb consulting

« Our customers and our team are enthusiastic, we work very successfully with LoyJoy. The platform is easy to use and the backend processes such as DOI run smoothly. »

Dr. Frank Wallow

Head of IT

« Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this. »

Jörg Büttner

Marketing Director Kölln

Gather GDPR-compliant opt-ins

Send push messages on a 1:1 level

Live analytics

BPMN / AI hybrid engine

Brand it your way

Build once, publish everywhere, globally, in 30 languages

Request 14 days free trial

You need to experience the LoyJoy platform live to truly grasp its powerful capabilities.

Free onboarding session
14 day trial period
No credit card required
Full access

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Our promise

Because
Conversations
Convert
Better.

Our promise

Delighted
customers,
astonishing
results.

Our mission is to provide customer-friendly access to business processes via chat.

Drag'n'drop easy building kit

Turn Your Brand Into a Conversation.

Publish your Chat as a Progressive Web App in corporate design that runs instantly on every device.

What our customers achieve