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Chatbots People Love

LoyJoy is the platform to swiftly build smart, enterprise-grade chatbots with zero lines of code. Employ Gen AI, BPMN-driven process automation, and live chat for exceptional customer experiences.

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Brands that trust LoyJoy

Explore our Templates

Select from a wide range of templates and empower your business to achieve more with the LoyJoy conversational marketing platform.

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Generative AI Chatbot

With generative AI and the LoyJoy Conversational Platform, companies can take advantage of this revolutionary technology and optimise their business processes. Test the latest LLMs with LoyJoy in this simple template to get started.
Live Chat

Let your customers chat with human live chat support agents to address their queries in real-time, ensuring a personalized and efficient support experience that can boost satisfaction and trust in your brand.
Advent Calendar (Weekly)

Get ready for the Holiday Season with our 4 Weeks Advent Calendar with a weekly quiz and raffle.

Video

The Simplest Platform for AI Agents

Tired of complex AI projects? Discover how LoyJoy empowers you to effortlessly build customer-engaging AI agents in self-service, complete with smart GPT integration and adaptable templates.

Your Conversational Platform

Merging ChatGPT, Process Automation, and Live Chat Into One Platform.

Business-specific ChatGPT

Leverage your own ChatGPT. The AI generates answers based only on your websites, docs, and databases. No AI training, instantly available.

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No-Code Process Automation

Use 80+ Process Modules to rapidly implement your business logic into the conversation. Integrate seamlessly with your existing infrastructure.

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Live Chat

Integrate your live chat into the conversation. Connect live or asynchronously with your customers 24/7. Support agents can trigger processes, too.

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Conversational Process Automation

LoyJoy provides a powerful BPMN process engine. Just drag and drop to build and run your processes as a chat. No coding needed.

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Connect with GenZ via Chat

Seamlessly incorporate LoyJoy Agents into TikTok Ads, Instagram and Facebook Stories, among others. Naturally, this includes your websites, apps, customer portals, and QR codes.

Use Cases & Templates

Convert, Sell, Guide & More

AI Product recommendation: Connect with your PIM or online shop to guide customers to the right product.
Customer Care: Resolve customer inquiries fast with generative AI, process automation and live chat.
Fill out forms: From simple form to complete registration routes, turn forms into conversations.
Lead qualification: Convert more leads by offering a fun and convenient conversational agents.
Promotions & Raffles: Skyrocket your campaign conversion rates with raffles, quizzes, coupons, and more.
Recruiting & HR: Find relevant applicants and guide them through the application process.

Your Success

We Care About Good Conversations. And Good Results for You.

Conversational Agents outperform static websites and apps in bounce rate, conversion rate and customer happiness.

Conversion Rate: + 300%
Net Promoter Score: 80+
Cost Reduction: 30%
Bounce Rate Reduction: 50%

Versatile AI Solutions for Diverse Industries

LoyJoy's AI-powered conversational platform is designed to cater to the unique needs of various industries. From consumer brands looking to enhance customer engagement, to banking, finance, and insurance companies seeking to streamline customer support, and municipal utilities and energy companies aiming to improve service delivery, LoyJoy offers tailored solutions.

Consumer Brands

Learn about Consumer Brands leveraging conversations to build better consumer relationships.

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Banking & Finance

Find out how Banks offer service excellence 24/7 with AI, process automation, and live chat.

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Insurance

For Insurers, LoyJoy is a quick yet powerful solution to create more engaging customer experiences.

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Municipal Utilities & Energy Companies

Learn how municipal utilities use LoyJoy's AI chat to support and delight their customers.

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Integrations

Integrated With Your Existing IT Infrastructure.

Simply add integrations to exchange data with your existing systems. While customers chat, the magic happens in real-time in the background. No coding needed.

Auth0
MailChimp
Azure AD
Brevo
CleverReach
Campaign Monitor
HubSpot
Inxmail
Keycloak
Optimizely
Rapidmail
Salesforce
Workato

Auth0
MailChimp
Azure AD
Brevo
Campaign Monitor
CleverReach
HubSpot
Inxmail
Keycloak
Optimizely
Rapidmail
Salesforce
Workato

Testimonials

Renowned Enterprises and Mid-sized Companies Trust LoyJoy.

“LoyJoy creates real 'aha' moments for our customers and takes conversion rates and customer engagement to a new level. The platform handles our scale with ease, even during peak periods. It's a lasting positive experience.”

Carsten Akman

Head of Permission & Customer Management, Deutsche Telekom
“We work closely with LoyJoy on a global scale. The platform is a key enabler of our goal to build 1:1 relationships with our 1 bn+ consumers. The 'Joy' part touches our consumers emotionally and makes it wildly successful.”

Ben Polter

Global CRM Manager, Beiersdorf AG
“Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this.”

Jörg Büttner

Marketing Director, Kölln
“LoyJoy is our number 1 communication tool for our website activities. For users it is super easy to handle which leads to high engagements. We really appreciate the modern interface, the innovative functions as well as the capability to build personalized solutions.”

Lisa Hemes

Group Digital Activation Manager, Savencia
“From approaching customers to qualifying them to automating service requests. Loyjoy is used by us in many ways and helps us to qualify contacts and provide direct help to customers.”

Daniel Düngel

Head of Growth, Belonio GmbH
“The personal support from LoyJoy is outstanding. The LoyJoy team makes proactive suggestions for optimization for specific projects, always keeping in mind our individual use case and the added value for our company.”

Nicolas Klasmeier

Product Owner, RTL Interactive GmbH
“Especially in customer service, LoyJoy can significantly contribute to case redirection and automation of customer requests via the LLM connection, thereby reducing costs and improving the CX.”

Sarah-Céline Schubert

Management Consultant, Iskander Business Partner GmbH

Voices

What Our Customers Say

Real feedback from companies using LoyJoy to create meaningful customer experiences.

RTL+

Interview at the data:unplugged
TRUMPF

Interview at the data:unplugged
Westfalen AG

Interview at the data:unplugged
Westerwaldbank

Interview at the data:unplugged
Melitta

Interview at the data:unplugged
SCHOTT AG

Interview at the data:unplugged

Frequently asked questions

: With the LoyJoy Conversational AI Platform, businesses seamlessly automate customer service, sales and marketing processes via chat. LoyJoy combines no-code BPMN process automation with ChatGPT and live chat for a simple, convenient and smart customer experience. LoyJoy increases personalization, conversion rates and customer loyalty.
: LoyJoy might be considered a chatbot platform, but it's actually much more. Besides using generative AI to answer questions, it also offers powerful no-code process automation and live customer support.
: Try a subscription free for 30 days, no credit card required. After your trial, pick a pricing plan that suits the size and stage of your business. Starting at just 500 Euro per month for small and medium-sized business.
: LoyJoy is a technology company from Münster, Germany. It was founded in 2018 by Ulf Loetschert and Dr. Ulrich Wolffgang.
: Yes, LoyJoy is used by many large enterprises, banks, and insurers in Europe under the GDPR jurisdiction. Data is only processed in the EU, the data transfer and data at rest is encrypted. This also applies to the generative AI.
: No. Your data belongs to you only. It will not be shared with others or used to train the AI outside of your LoyJoy tenant.

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Chatbots People Love

Brands that trust LoyJoy

Generative AI Chatbot

Live Chat

Advent Calendar (Weekly)

Video

Your Conversational Platform

Use Cases & Templates

Your Success

We Care About Good Conversations. And Good Results for You.

Integrations

Testimonials

Voices

RTL+

TRUMPF

Westfalen AG

Westerwaldbank

Melitta

SCHOTT AG

Frequently asked questions

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