Your conversational PLatform
Merging ChatGPT, Process Automation, and Live Agents Into One Platform.
Business-specific ChatGPT
Leverage your own ChatGPT. The AI generates answers based only on your websites, docs, and databases. No AI training. Available today.
No-Code Process Automation
Use 80+ Process Modules to rapidly implement your business logic into the conversation. Integrate with your existing infrastructure.
Live Chat
Integrate your agents into the conversation. Connect live or asynchronously with your customers 24/7. Agents can run processes, too.
Conversational Process Automation
LoyJoy provides a powerful BPMN process engine. Just drag and drop to build and run your processes as a chat. No coding needed.
Connect with GenZ via Chat
Integrate LoyJoy Experiences Into TikTok Ads, Instagram Stories, Facebook Stories, Twitter Ads, and more. Of course your websites, too.
Use Cases & Templates
Convert, Sell, Guide & More
Product recommendation
Connect with your PIM or Shop to guide customers to the right product.
Customer Care
Resolve customer inquiries fast with AI, process automation an live agents.
Fill out forms
From simple form to complete registration routes, turn forms into conversations.
Lead qualification
Convert more leads by offering a fun and convenient conversational experience.
Promotions & Raffles
Skyrocket your campaign conversion rates with raffles, quizzes, coupons, and more.
Recruiting & HR
Find relevant applicants and guide them through the application process.
yOur success
We Care About Good Conversations. And Good Results for You.
Conversational Experiences outperform static websites and apps in bounce rate, conversion rate and customer happiness.
300%
Conversion Rates
80+
Net Promoter Score
30%
Cost Reduction
50%
Bounce Rate Reduction
Integrations
Integrated With Your Existing Infrastructure.
Simply add integrations to exchange data with your existing systems. While customers chat, the magic happens seamlessly in the background.
Testimonials
Loved by Industry Leaders.
LoyJoy creates real "aha" moments for our customers and takes conversion rates and customer engagement to a new level. The platform handles our scale with ease, even during peak periods. It's a lasting positive experience.
Carsten Akman
Head of Permission & Customer Management, Deutsche Telekom
We work closely with LoyJoy on a global scale. The platform is a key enabler of our goal to build 1:1 relationships with our 1 bn+ consumers. The "Joy" part touches our consumers emotionally and makes it wildly successful.
Ben Polter
Global CRM Manager, Beiersdorf AG
Digital communication is increasingly becoming the most important aspect of brand management, because only here a 1:1 dialogue with the target group is possible. LoyJoy is the perfect tool for this.
Jörg Büttner
Marketing Director, Kölln
FAQ
Frequently asked questions.
What is LoyJoy?
With the LoyJoy Conversational AI Platform, businesses seamlessly automate customer service, sales and marketing processes via chat. LoyJoy combines no-code BPMN process automation with ChatGPT and live agents for a simple, convenient and smart customer experience. LoyJoy increases personalization, conversion rates and customer loyalty.
Is LoyJoy a Chatbot Platform?
How much does a subscription cost?
How long does LoyJoy exist?
Is LoyJoy GDPR compliant?
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