Conversational Platform

The No-Code Platform to Turn Your Brand Into a Conversation

LoyJoy empowers teams to create meaningful interactions themselves. Get the support you need from our Customer Success Team or your preferred agency and consultancy partner.

Drag & Drop Building Kit

Build powerful chat-based services lightning fast with modules
Build processes with our drag-and-drop no-code editor
Add if-then logic without coding
BPMN engine to automate your business processes via chat
Build once, publish everywhere: Websites, Instagram, TikTok, Native Apps & more

Generative AI at Your Fingertips

Use your business-specific GPT3.5 or GPT4 by OpenAI to answer questions and run processes via chat. Just add any website and upload files like PDF, docx, xlsx, pptx, and many more. Hosted in the EU for GDPR compliance.

Conversations That Make People Smile

With LoyJoy, your customer journeys will convert better. But more importantly, your experiences will be wildly more enjoyable for your customers. Enhance it even more by adding animations, quizzes, and little gamified elements. Conversations that make your customers smile.

Authentication in the Chat Flow

Built-in OAuth 2.0 authentication technology allows customers to log in or recognise logged in customers. In the chat, you can distinguish between authenticated customers and unknown visitors and run different flows. LoyJoy supports Azure ActiveDirectory, KeyCloak, Auth0, and ReachFive. Customers logged in on your website are automatically recognised in the chat and vice versa.

Powerful Asynchronous Live Chat

Easily engage your team in automated chat conversations. Your agents will be able to step in at any time, armed with a comprehensive view of the customer, including past data, queries and chat history. Your team can also respond at their convenience, and customers are notified with a link to rejoin the conversation.

Three Levels of AI. Pick Yours.

Smart Search with GPT AI

Use our instant search-as-you-type feature with pre-defined results. Let GPT write the content based on your website and files like PDF and Word. Edit to provide only 100 % reliable information.

ChatGPT-3.5 & GPT-4

The most powerful AI at your fingertips and fully integrated to LoyJoy. Fuel your business-specific ChatGPT by simply uploading readable documents or your websites to LoyJoy. Available today to all LoyJoy customers!

Intent-based AI for NLU

The classical approach: Train your Natural Language Understanding (NLU) algorithm to understand customer inquiries and provide pre-defined responses. This AI won't generate answers.