Conversational Platform

The No-Code Platform to Turn Your Brand Into a Conversation

LoyJoy empowers teams to create meaningful interactions themselves. Get the support you need from our Customer Success Team or your preferred agency and consultancy partner.

Drag & Drop Building Kit

  • Build powerful chat-based services lightning fast with modules

  • Build processes with our drag-and-drop no-code editor

  • Add if-then logic without coding

  • BPMN engine to automate your business processes via chat

  • Build once, publish everywhere: Websites, Instagram, TikTok, Native Apps & more

Generative AI at Your Fingertips

Use your business-specific GPT3.5 or GPT4 by OpenAI to answer questions and run processes via chat. Just add any website and upload files like PDF, docx, xlsx, pptx, and many more. Hosted in the EU for GDPR compliance.

Diamant Zucker ChatGPT by LoyJoy

Conversations That Make People Smile

With LoyJoy, your customer journeys will convert better. But more importantly, your experiences will be wildly more enjoyable for your customers. Enhance it even more by adding animations, quizzes, and little gamified elements. Conversations that make your customers smile.

Authentication in the Chat Flow

Built-in OAuth 2.0 authentication technology allows customers to log in or recognise logged in customers. In the chat, you can distinguish between authenticated customers and unknown visitors and run different flows. LoyJoy supports Azure ActiveDirectory, KeyCloak, Auth0, and ReachFive. Customers logged in on your website are automatically recognised in the chat and vice versa.

LoyJoy Live Chat Agent Cockpit
LoyJoy Live Chat Agent Cockpit
LoyJoy Live Chat Agent Cockpit

Powerful Asynchronous Live Chat

Easily engage your team in automated chat conversations. Your agents will be able to step in at any time, armed with a comprehensive view of the customer, including past data, queries and chat history. Your team can also respond at their convenience, and customers are notified with a link to rejoin the conversation.

Three Levels of AI. Pick Yours.

Three Levels of AI. Pick Yours.

Three Levels of AI. Pick Yours.

Smart Search with search as you type
Smart Search with search as you type

Smart Search with GPT AI

Use our instant search-as-you-type feature with pre-defined results. Let GPT write the content based on your website and files like PDF and Word. Edit to provide only 100 % reliable information.

OpenAI ChatGPT3.5 and GPT4
OpenAI ChatGPT3.5 and GPT4

ChatGPT-3.5 & GPT-4

The most powerful AI at your fingertips and fully integrated to LoyJoy. Fuel your business-specific ChatGPT by simply uploading readable documents or your websites to LoyJoy. Available today to all LoyJoy customers!

Intent-based AI, neural network
Intent-based AI, neural network

Intent-based AI for NLU

The classical approach: Train your Natural Language Understanding (NLU) algorithm to understand customer inquiries and provide pre-defined responses. This AI won't generate answers.

Privacy-first Platform

Privacy-first Platform

Privacy-first Platform

A computer with a lock surrounded by stars symbolizing the EU.
A computer with a lock surrounded by stars symbolizing the EU.
A computer with a lock surrounded by stars symbolizing the EU.

GDPR-compliance

As a German-based platform we built LoyJoy with GDPR-compliance in its core.

Multiple devices on which data is stored. Including a Mac, an iPhone, and an iPad.
Multiple devices on which data is stored. Including a Mac, an iPhone, and an iPad.
Multiple devices on which data is stored. Including a Mac, an iPhone, and an iPad.

Local Storage

Store data directly in your existing systems, in LoyJoy, or solely on customer end devices.

An animated data center and a lock in the middle.
An animated data center and a lock in the middle.
An animated data center and a lock in the middle.

Encryption

Data at rest and in transit is encrypted according to highest industry standards.

Scalability & Rollout-capability

Scalability & Rollout-capability

Scalability & Rollout-capability

Map of the world on the wall
Map of the world on the wall

Rollout globally

Use LoyJoy's multi-tenant and copy capabilities to rollout smoothly.

Woman selecting languages in LoyJoy
Woman selecting languages in LoyJoy
Woman selecting languages in LoyJoy

Multi-language

Translate to 34 languages including English, Spanish, French, German, Chinese, and Arabic (RTL).

Smartphone with analytics numbers
Smartphone with analytics numbers
Smartphone with analytics numbers

Scales automatically

LoyJoy handles millions of chat per day and will cover your peaks instantly.

Ready to Give LoyJoy a Try?

Request Your Free Personalized Demo Now!