Business Goals

Embedded in the French BRITA website, the chatbot combines various use cases.

Customers and interested parties can obtain advice on BRITA products such as water filters and register for the newsletter in compliance with GDPR.

Results

By using the LoyJoy Conversational Platform, BRITA combines different customer experiences such as product advisors and newsletter registration and thus offers users added value through interactive advice.

In addition, the chatbot supports BRITA in lead generation.

Watch the Case Video