Chat Widget

Brand‑ready design

Colors, fonts, and size are fully configurable, so the widget blends naturally with your style guide. Everything configurable in self-service, no need for CSS or other technical skills.

Animations: Confetti, Lottie Files

The Joy in LoyJoy makes that the LoyJoy Chat UI is designed to be fun and engaging for your customers. You can use animations to create a more interactive experience for your customers. This can help to increase engagement and satisfaction. You can use confetti animations to celebrate milestones, such as when a customer completes a purchase or signs up for a newsletter. You can also use Lottie files to create custom animations that are tailored to your brand.

AI Avatars

The chat UI supports different AI avatars based on D-ID and HeyGen. This allows you to add a human touch, e.g. for trade fairs.

Responsive Layout

The layout of the chat UI is responsive, which means that it can adapt to different screen sizes and orientations. On mobile devices the fullscreen mode is the default, while on desktop computers the chat UI can be embedded in a web page or displayed as an overlay.

Standards‑based technology

The chat UI is a web component, so it is built to current web standards. The integration is done via a single line of JavaScript, which can be included in your website or application. Alternatively, you can use the LoyJoy Chat UI as an ES6 module, which allows you to use the chat UI in modern JavaScript applications.

The chat UI is designed to work with most consent managers. This allows you to ensure that the chat UI only renders after consent is given. This is important for data protection and compliance with regulations such as GDPR. For data protection, the chat UI also works completely without cookies.

Accessibility

The chat UI is designed to be accessible to all users, including those with disabilities. The chat UI is also designed to be easy to use, so that all users can easily navigate and interact with the chat UI.

Multilingual

The chat UI supports more than 20 languages. Works out of the box in left‑to‑right and right‑to‑left languages.

Home View

The home view is the central entry point into the chat experiences. The home view can be customized to match your brand and can be used to provide a personalized experience for your customers.