Business Goals

The Senger car dealership group is an automobile dealership group with 40 locations. In the course of a sales meeting with new prospects or existing customers, the salesperson must request and manually enter various personal data.

This process was optimized with a LoyJoy chatbot that collects all this data.

Results

The chat is a great relief for the sales staff, who can now better concentrate on the conversation instead of writing down the customer’s data by hand.

This data is automatically stored in the digital database and customers can be contacted specifically.

Watch the Case Video