Conversational marketing that converts — with LoyJoy

+70 % conversion rate | −50 % service costs | 100 % GDPR-compliant

LoyJoy is the no-code chatbot platform from Germany that empowers marketing, sales and service teams to create, test and launch AI-powered chat flows in minutes—without developers.

Why conversational AI?

Customers expect instant answers: 73 % of consumers abandon a purchase when questions go unanswered.
Channels are fragmenting: WhatsApp, web, app, email & more all need consistent coverage.
Personalization matters: Completion rates are 4× higher when bots understand context and tailor offers.

LoyJoy addresses all three challenges—centrally, securely and AI-driven.

LoyJoy at a glance

Feature	Benefit
No-code BPMN designer	Drag-and-drop chat flows for marketing campaigns, lead forms and self-service
Generative AI layer (GPT / Llama-3)	Automatic copy generation & FAQ answers—with guardrails
360° data integration	Shopify, Salesforce, SAP, HubSpot, REST & webhooks
Omnichannel publishing	Website widget, WhatsApp, Facebook Messenger, Instagram, QR code & in-app
GDPR hosting in Europe	ISO 27001 & BSI C5-certified data centres
Conversion analytics	Funnel drop-off, A/B tests, customer-journey heat-maps
Live-chat hand-over	Seamless transfer to service agents via API

How it works

Choose a template – 30+ best-practice templates for lead gen, quizzes and loyalty programs.
Design the chat flow – Adjust building blocks via drag-and-drop and apply your branding.
Activate generative AI – Switch on FAQ and prompt flows with one click.
Publish & measure – Deploy to any channel and analyse results in real time.

Success stories

Telekom Deutschland – 300 % more conversions compared with web forms.
Savencia – Chat-based prize draws generated six-figure numbers of qualified newsletter leads.
Volksbank – 60 % self-service rate in support and six-figure annual savings.

What sets us apart