Business Goals

Dermasence is known for medical skin care products. To better explain the products online, the brand switched from the traditional static website to LoyJoy chat.

A Conversational Journey with skin analysis function was published on Dermasence’s website. The chat is available in German and Dutch

Results

Both the skin analyze function and the keyword search are used a lot by customers.

The customers and Dermasence itself are very satisfied with the consulting service offered in the chat.

Watch the Case Video