Updates | What's new?| September 2020

Let me introduce you to our brand-new features on the LoyJoy platform. With these exclusive features, you can build even greater customer experiences and excite your customers!

Sep 30, 2020

A chat example is shown. When the chat user answers "I'm fine!" to the question "How are you?", the chat continues with animated confetti in the background.
A chat example is shown. When the chat user answers "I'm fine!" to the question "How are you?", the chat continues with animated confetti in the background.

New Animations

Excite your consumers with our amazing LoyJoy Animations. Enhance your content with enjoyable special effects and make your customer experience even more exciting.

Add our LoyJoy animations to your chat flow and discover the broad variety of animations.

Thrilled? Try out all our animations!

A chat example is shown. When the chat user answers "I'm fine!" to the question "How are you?", the chat continues with animated confetti in the background.

Label your Process Modules

Set a label for your process modules to stay on top of your chat flow logic. Build chat flows collaboratively without complex briefings. It has never been easier!


A BPMN example. First the welcome process module, then the questionnaire and then the decision jump. With the new LoyJoy update, users can now label the process models.

Copy Experiences, Groups and whole Bots

Copy an inspiring experience straight into your chatbot. You can duplicate an existing experience, experience groups or a whole chatbot. Work collaboratively with your team and benefit from former chat experiences. Use and adapt the given chat flows and go live in no time!

The chat experience "Your perfect bicylce" is copied.

Keen to learn more? Check out our Knowledge Base on GitHub.


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