Success Cases

Savencia

For the 50th anniversary of the market-leading cheese brand Géramont, a chat-based competition with on-pack promotion was created.

The 50 years of Geramont raffle chat experience is shown. When entering the website customers are encouraged to participate in the raffle. Then the prices are being introduced to the customer. If the customers have not had any luck, they receive a small thank-you gift.
The 50 years of Geramont raffle chat experience is shown. When entering the website customers are encouraged to participate in the raffle. Then the prices are being introduced to the customer. If the customers have not had any luck, they receive a small thank-you gift.

Business Goals

To celebrate Géramont's 50th anniversary, ich-liebe-Käse.de planned an exciting customer raffle.

The goal was to increase sales. This was achieved by using the LoyJoy platform, which allowed customers to engage with the interactive birthday chatbot by submitting their receipts.

Results

By using the seamless chat feature of the LoyJoy platform, ich-liebe-käse.de has enhanced their customer experience.

This gamified experience encourages customers to participate repeatedly, adding an element of fun and anticipation to the promotion.

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