Conversational Platform

Success Cases

Many great brands already benefit from LoyJoy. Their goals are manifold. Better lead conversion, increased sales, gaining marketing permissions, customer service automation, customer loyalty.

Deutsche Telekom

Lead generation with an A/B tested 300 % conversion boost.

Eucerin

Conversational product recommender rolled out to over 25 countries.

Ottobock

Book product demos and chat live with the experts.

Volksbanks

Several Volksbanks use LoyJoy to offer AI support, live chat and 30+ automated processes.

Product registration

Customers register their coffee maker via chat to receive additional benefits.

WGV Insurance

Take out insurance in a seamless conversation. Get your YoungDriver policy via chat.

Vaillant

The chat guides customers to find the right Vaillant product. Many customers look for heat pumps.

Puky

The popular children's bike brand offers product and dealer finders, as well as live chat for customers.

CosmosDirekt

Promoting Football insurance to Gen Z and Gen Y. It's simply CosmosDirekt's private accident insurance.

BRITA

Conversational product advice for BRITA. Helping consumers to find the best water filter via chat.

congstar

The telecommunications brand advises its prepaid customers in the chat on top-up options.

NIVEA

Beloved skin care brand NIVEA helps customers to find out their skin type and care needs in quick and joyful chat.

Savencia

For the 50th anniversary of the market-leading cheese brand Géramont, a chat-based competition with on-pack promotion was created.

zeb

zeb's banking consultants now conduct their studies via chat and thus attract more respondents.

Deutsche Telekom

As part of the loyalty program, all customers received a birthday surprise, including personalized coupons and chat congratulations.

Ferrero

For the summer, Ferrero excites consumers with an interactive quiz and sweepstakes.

Diamant Zucker

With the GPT feature of the LoyJoy platform, Diamant Zucker has created a new recipe finder for its customers.

RTL+

RTL wanted to implement an automated chat and was one of the first customers to rely entirely on generative AI.

Kölln

German oat producer Kölln uses the LoyJoy platform for raffles aimed at increasing newsletter subscriptions.

Eucerin

As a surprise for their newsletter subscribers, Eucerin set up a chat-based advent calendar on the LoyJoy platform.

Evangelische Bank

Evangelische Bank, a specialist bank for customers in the church, healthcare, social services, retail, and private sectors, wants to support its customers with a new chat experience that includes ChatGPT.

DFB ePokal

The German Football Association (DFB) wanted to increase the number of registrations for the DFB ePokal powered by ERGO, a German insurance company.

SCHOTT CERAN

In an effort to enhance its worldwide customer support, SCHOTT CERAN aimed to integrate a chat function for immediate access to FAQs and a platform for inquiries.

DEPT

DEPT wants to enhance its recruitment and application procedures.

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