Success Cases

WGV Insurance

Take out insurance in a seamless conversation. Get your YoungDriver policy via chat.

The WGV Insurance chat experience is shown. Choose the preferred payment method. Enter your personal data and close the contract after checking the data directly in the chat.
The WGV Insurance chat experience is shown. Choose the preferred payment method. Enter your personal data and close the contract after checking the data directly in the chat.

Business Goals

Württembergische Gemeinde-Versicherung a.G. has been offering needs-based insurance coverage since 1921.

Novice drivers without their own car should have the opportunity to calculate and take out the appropriate YoungDriver insurance in a playful chat dialog.

Results

Just under 25% of chat conversations led to a successful contract conclusion.

"We are very satisfied. That's due to the product in particular, of course, but certainly to a certain extent also to the nature of the dialog."

Watch the Case Video

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