Success Cases

Ottobock US Consultant via LoyJoy

Book product demos and chat live with the experts.

The Ottobock US consultant chat experience is shown. Schedule a product demo in less than 3 minutes. Find shortcuts to common requests. Connect with an Ottobock specialist in the live chat.
The Ottobock US consultant chat experience is shown. Schedule a product demo in less than 3 minutes. Find shortcuts to common requests. Connect with an Ottobock specialist in the live chat.

Business Goals

For more than 100 years, Ottobock develops innovative prosthetic products. Due to the consultation-intensive products, Ottobock places a lot of emphasis on individual consultation.

Ottobock has launched a chat to help customers navigate the website and find the right products.

Results

Customers of Ottobock now have a direct and easy-to-use contact channel via chat.

New customers can book a product demo. In a live chat, the Ottobock team connects 1:1 with customers. When no agent is available, the chat offers to leave a message which the team can answer asynchronously.

Watch the Case Video

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