Conversational platform

Conversational platform

LoyJoy's Conversational Cloud is a platform that enables brands to boost customer value with chat based experiences & services, utilizing the motivational power of joy.

LoyJoy Messenger

LoyJoy is ready for use immediately and worldwide without installation, directly from the cloud. Register and get started. Use the LoyJoy web chat on your websites, customer portals and social media. As a Progressive Web App, no download or installation is required. Stay independent of the large messenger platforms. 

Drag'n'Drop Easy Building Kit

We offer more than 80 ready-made process modules that can implement common use cases in marketing, sales and service. The modules can be assembled into conversational apps simply by dragging and dropping. Make yourself independent of tedious development processes and go live within a few hours.We offer models such as: Loyalty-Programs, Salesforce integration, Stories for media, advent calendar or the possibility to send emails.

Live Analytics

With LoyJoy's automatic real-time analytics you can monitor the performance of all conversations. We support you in reaching  growing your KPIs and reaching business goals such as raising opt-ins, leads, and Net Promoter Score (NPS). 

BPMN / AI Hybrid Engine

Guided conversations paired with flexibility to ask anything — that's the power of our hybrid conversational approach. Guidance comes from defined business processes that are translated into a human feeling dialogue.  This ensured valid results for you and your customer. Accomplishing goals leads to joy. But the power of our hybrid approach is that the user can add comments or ask questions at any time! With this method individual user journeys are possible.

Build once, publish everywhere

Use the automatic language detection or the manual language choice to reach customers worldwide. Our chat can be translated into over 30 languages: Arabic, Bulgarian, Czech, Danish, German, Greek, English, Spanish, Finnish, French, Croatian, Hungarian, Italian, Japanese, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Serbian, Swedish, Thai, Tagalog, Turkish, Ukrainian, Chinese.

Send Push on a 1:1 Level

Contact your customers via push message on all devices. We support the Web Push standard and Facebook push messages. Web Push messages are free for you. Use the LoyJoy web chat on your websites and customer portals and social media. As a Progressive Web App (PWA) no download or installation is required.

GDPR-Compliant

Your data belongs to you alone. Store your customer data securely in the LoyJoy Cloud in accordance with the standards of the EU General Data Protection Regulation. Export your data to existing systems at any time. Encrypted data transmission and data storage are a standard. We also offer two-factor authentication. We use the most secure method with hardware tokens. The same standard is also used for increased security on Google, Facebook and many other platforms.

Data of one client

2,3
M

Minutes screentime

3,5
M

Opened chats

2,5
M

Conversations

3,0
M

Raffle participations

Strenghts

Cloud Platform

LoyJoy is ready for use immediately and worldwide, without installation, directly from the cloud. Just register and get started. You have a free trial period.

Enterprise-Ready

LoyJoy is multi-tenant-capable, multilingual and has already proven to be scalable for global scenarios with millions of customers.

Channel Integration

We handle all the complexity and constantly evolving features of the platforms. LoyJoy enables brands to use the best possible solution on each platform.

Highest Security Standards

Encrypted data transmission and data storage are a standard. We also offer two-factor authentication. We use the most secure method with hardware tokens. The same standard is also used for increased security on Google, Facebook and many other platforms.

Natural language processing

Thanks to advanced artificial intelligence, LoyJoy understands questions and commands that are entered via natural language. Enabled by our own AI technology including deep neural networks. LoyJoy is independent from third-party NLP services.

Channel Independence

With our messaging middleware, we abstract from channel implementation specifics. This enables LoyJoy to be integrated into different channels such as your website, your app, messenger apps, SMS and voice with a single implementation.

Ready to go experiences 🚀

One list with tags

Acquisition

Retention

Loyalty

Plans & Pricing

We have the plan that fits your conversational marketing needs. Whether you’re just starting up or you’re already a leading, global brand. LoyJoy’s got you covered.

From 499 €/month

Request pricing

Request 14 days free trial

You need to experience the LoyJoy platform live to truly grasp its powerful capabilities.

  • Free onboarding session

  • 14 day trial period

  • No credit card required

  • Full access

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contact@loyjoy.com
+49 251 26538-136
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