Conversational platform

Conversational platform

LoyJoy's Conversational Cloud is a platform that enables brands to boost customer value with chat based experiences & services, utilizing the motivational power of joy.

LoyJoy messenger

Use the LoyJoy web chat on your websites and customer portals and social media. As a Progressive Web App (PWA), no download or installation is required. This keeps you independent of the large messenger platforms.

GDPR-compliant

Your data belongs to you alone. Store your customer data securely in the LoyJoy Cloud in accordance with the standards of the EU General Data Protection Regulation. Export your data to existing systems at any time. Encrypted data transmission and data storage are a standard. We also offer two-factor authentication. We use the most secure method with hardware tokens. The same standard is also used for increased security on Google, Facebook and many other platforms.

Send Push on a 1:1 level

Contact your customers via push message on all devices. We support the Web Push standard and Facebook push messages. Web Push messages are free for you.

Live analytics

With LoyJoy's automatic real-time analytics you can monitor the performance of all conversations. We support you in reaching  growing your KPIs and reaching business goals such as raising opt-ins, leads, and Net Promoter Score (NPS). Analytics  can be customized according to your requirements and integrated with the business intelligence (BI) solution of your choice. We strive to make transparent, how successful your customers interact with your business processes via automated conversations based on LoyJoy.

BPMN / AI Hybrid Engine

Guided conversations paired with flexibility to ask anything — that's the power of our hybrid conversational approach. Guidance comes from defined business processes that are translated into a human feeling dialogue.  This ensured valid results for you and your customer. Accomplishing goals, leads to joy. But the power of our hybrid approach is that the user can add comments or ask questions at any time! With this method individual user journeys are possible.

Build once, publish everywhere, globally, in 30 languages

Use the LoyJoy web chat on your websites and customer portals and social media. As a Progressive Web App (PWA), no download or installation is required. This keeps you independent of the large messenger platforms.
Publish your chat experiences to Facebook Messenger, WeChat, Instagram, Amazon Alexa and Google Assistant. You only build the chatbot once and deploy it to all channels. LoyJoy manages the different platforms for you.

Drag'n'drop easy building kit

Go live with your chat processes within a few hours. We have designed the LoyJoy chatbot building kit so that your team can get started instantly and independently. The LoyJoy cloud is self-explanatory. Make yourself independent of tedious development processes and start immediately.

Strenghts

Cloud platform

LoyJoy is ready for use immediately and worldwide, without installation, directly from the cloud. Just register and get started. You have a free trial period.

Enterprise-ready

LoyJoy is multi-tenant-capable, multilingual and has already proven to be scalable for global scenarios with millions of customers.

Channel integration

We handle all the complexity and constantly evolving features of the platforms. LoyJoy enables brands to use the best possible solution on each platform.

Highest security standards

Encrypted data transmission and data storage are a standard. We also offer two-factor authentication. We use the most secure method with hardware tokens. The same standard is also used for increased security on Google, Facebook and many other platforms.

Natural language processing

Thanks to advanced artificial intelligence, LoyJoy understands questions and commands that are entered via natural language. Enabled by our own AI technology including deep neural networks. LoyJoy is independent from third-party NLP services.

Channel independence

With our messaging middleware, we abstract from channel implementation specifics. This enables LoyJoy to be integrated into different channels such as your website, your app, messenger apps, SMS and voice with a single implementation.

Plans & Pricing

We have the plan that fits your conversational marketing needs. Whether you’re just starting up or you’re already a leading, global brand. LoyJoy’s got you covered.

From 499 €/month

Request pricing

Request 14 days free trial

I you are interested in testing our platform. Feel free to send us your request.

  • Free onboarding session

  • 14 day trial period

  • No credit card required

  • Full access

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