About us

Motivated by joy.

We are scientist techies that care about the joy and power of good conversations.

The two founders have known each other for more than 10 years when they started LoyJoy in 2018

Use tech to enable conversations between consumers and brands.

Already our initial idea!

Never distant to change!

“We've always evolved & adapted to our customer needs & plan to do so in the future.“

Our history

Joy of accomplishing goals — priceless

Meet the team

Ulf Loetschert

CEO, Managing Director

Initiator, CEO and Founder of LoyJoy. Entrepreneur, strategy consultant, IT professional. More than 10 years experience of industry & top management consulting in marketing and CRM. Programmed his first chatbot in 1995.

Dr. Ulrich Wolffgang

CTO, Managing Director

CTO and Founder of LoyJoy. Over 15 years of experience in coding. Before he worked as an IT architect at Platinion of Boston Consulting Group and as a software developer on core banking systems.

Dr. Jonathan Schmitz

Head of AI Engineering

Expert in evolutionary theory, data science, and machine learning. Experienced artificial intelligence engineer in NLP and image recognition technology. Studied biology with a PhD in bioinformatics.

Luise Heithoff

Key Account Manager

Account manager with a background in media and communications. Invested in building relationships and helping clients to achieve business value. Thrilled to introduce you to LoyJoy and inspire you focused on the needs of your brand.

Sebastian Deisel

Full-Stack Software Engineer

Full-stack software engineer at LoyJoy with a lot of experience in reactive user interfaces, scalable backend APIs and bot technology. He holds a master degree in information systems from the University of Münster.

Mara Berges

Customer Success

Customer Success Manager. Builds exciting customer experiences and helps our enterprise clients to get the most out of the LoyJoy platform. Bachelor student of Business Informatics at the University of Applied Science in Münster.

Linus Pöppelmann

Customer Success

Junior Customer Success Manager. Strives to transform our client's ideas into engaging LoyJoy customer experiences. Bachelor student of Business Informatics at the University of Applied Science in Münster.

Caren Viétor

Customer Success

Customer Success Manager. Implements client ideas with the joyful approach of LoyJoy. Bachelor student of Business Administration at the University of Münster.

Mark Weßel

Sales Development Representative

Sales Development Representative. Responsible for outbound prospecting and having a joyful chat with future clients. Bachelor student of Business Informatics at the University of Applied Science with a commercial education background.

Jonas Stübbe

Software Engineer

Full-stack software engineer at LoyJoy. Passioned about algorithm engineering and model checking. Master student of computer science at the University of Münster.

Lisa Przybilla

Marketing Manager

Marketing Strategist and Social Media Mastermind. Bachelor student of Communication Science and English studies at the University of Münster.

We believe: There is no great brand experience without joy.

Joy carries us like a big wave 🏄 , motivates us intrinsicly 💪 and lets us create 👩🎨 amazing, new things. Joy has the power to transform a product or service from an unwanted 🤦 to requested 🙋, from push to pull.

We call it joyvertising

Core values

  • Joy is our key advantage and northstar for all our behaviour & products. Joy has the power to transform a product or service from unwanted to requested, from push to pull. We call it joyvertising.

  • Conversations are the natural way we humans form relationships (for several thousand years). That‘s why a real time conversation is a powerful tool for brands to connect with their consumers.

  • Listen & learn is a big part of a conversation. Instead of guessing what your consumers want just ask them instead and create, truely personalized experiences. (No need to rely just on big data interpretations).

  • Collaboration We believe in letting people grow by offering opportunities and support. We are open for people from different backgrounds and beliefs. We encourage open source contributions to let everyone build up a reputation. We work with partners that share our vision.

  • Empowerment With our technology we want to enable brands to create meaningful, personalized, branded conversational experiences. But we also live this value on a day to day basis internally as well as with our clients and partners.

  • Academia We work closely with universities to take results of scientific research, especially advances in machine learning, to practical application in business. We offer topics for Bachelor and Master theses and support talented students in their work.

We are scientist techies that care about the joy and power of good conversations.

The two founders have known each other for more than 10 years when they started LJ in 2018

Use tech to enable conversations between consumers and brands.

Already our initial idea!

Never distant to change!

Joy of accomplishing goals — priceless

„We always evolved & adapted to our customer needs & plan to do so in the future.“

Request 14 days free trial

You need to experience the LoyJoy platform live to truly grasp its powerful capabilities.

  • Free onboarding session

  • 14 day trial period

  • No credit card required

  • Full access

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We will get back at you as soon as possible.
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