About The People Behind LoyJoy. We Are Marketers and Engineers Who Care About the Joy and Power of Good Conversation.

Team member meeting
LoyJoy founders

LoyJoy is a founder-run tech company from Münster, Germany, founded in 2018.

Use Technology to Enable Conversations Between Consumers and Brands.

Already our initial idea!

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Ulrich Wolffgang in a team meeting

Always Innovating

“We've always evolved & adapted to our customer needs & plan to do so in the future.“

Meet the LoyJoy Team

Ulf Loetschert

Ulf Loetschert

CEO, Managing Director

Initiator, CEO and Founder of LoyJoy. Entrepreneur, strategy consultant, IT professional. More than 10 years experience of industry & top management consulting in marketing and CRM. Programmed his first chatbot in 1995.

Dr. Ulrich Wolffgang

Dr. Ulrich Wolffgang

CTO, Managing Director

CTO and Founder of LoyJoy. Over 15 years of experience in coding. Before he worked as an IT architect at Platinion of Boston Consulting Group and as a software developer on core banking systems.

Dr. Jonathan Schmitz

Dr. Jonathan Schmitz

Head of AI Engineering

Expert in evolutionary theory, data science, and machine learning. Experienced artificial intelligence engineer in NLP and image recognition technology. Studied biology with a PhD in bioinformatics.

Luise Heithoff

Luise Heithoff

Key Account Manager

Account manager with a background in media and communications. Invested in building relationships and helping clients to achieve business value. Thrilled to introduce you to LoyJoy and inspire you focused on the needs of your brand.

Sebastian Deisel

Sebastian Deisel

Full-Stack Software Engineer

Full-stack software engineer at LoyJoy with a lot of experience in reactive user interfaces, scalable backend APIs and bot technology. He holds a master degree in information systems from the University of Münster.

Katharina Ridder

Katharina Ridder

Head of Customer Success

Head of Customer Success and Project Manager. Focused on quality assurance for our customers using the LoyJoy platform. Expect enjoyment, structure and teamwork in ensuring the support and further development of your projects.

Dr. Anne-Lena Bachmann

Dr. Anne-Lena Bachmann

Business Development Manager

Executive Assistant to the Management. Focusing on internal operations and projects.

Mara Berges

Mara Berges

Customer Success

Customer Success Manager. Builds exciting customer experiences and helps our enterprise clients to get the most out of the LoyJoy platform. Bachelor student of Business Informatics at the University of Applied Science in Münster.

Linus Pöppelmann

Linus Pöppelmann

Junior Software Engineer

Junior Software Engineer. Strives to extend the LoyJoy platform with features that customers will love. Bachelor student of Business Informatics at the University of Applied Science in Münster.

Caren Viétor

Caren Viétor

Customer Success

Customer Success Manager. Implements client ideas with the joyful approach of LoyJoy. Bachelor student of Business Administration at the University of Münster.

Mark Weßel

Mark Weßel

Sales Development Representative

Sales Development Representative. Responsible for outbound prospecting and having a joyful chat with future clients. Bachelor student of Business Informatics at the University of Applied Science with a commercial education background.

Lisa Przybilla

Lisa Przybilla

Marketing Manager

Marketing Strategist and Social Media Mastermind. Bachelor student of Communication Science and English/ American studies at the University of Münster.

Leon Veltrup

Leon Veltrup

Customer Success

Customer Success Manager with a technology focus. Building conversational experiences and custom integration. Bachelor student of Business Informatics at the University of Applied Science in Münster.

We believe: There is no great brand experience without joy.

Joy carries us like a big wave 🏄 , motivates us intrinsicly 💪 and lets us create 👩🎨 amazing, new things. Joy has the power to transform a product or service from an unwanted 🤦 to requested 🙋, from push to pull.

We call it joyvertising

Core values

  • Joy is our key advantage and northstar for all our behaviour & products. Joy has the power to transform a product or service from unwanted to requested, from push to pull. We call it joyvertising.

  • Conversations are the natural way we humans form relationships (for several thousand years). That‘s why a real time conversation is a powerful tool for brands to connect with their consumers.

  • Listen & learn is a big part of a conversation. Instead of guessing what your consumers want just ask them instead and create, truly personalized experiences. (No need to rely just on big data interpretations).

  • Collaboration We believe in letting people grow by offering opportunities and support. We are open for people from different backgrounds and beliefs. We encourage open source contributions to let everyone build up a reputation. We work with partners that share our vision.

  • Empowerment With our technology we want to enable brands to create meaningful, personalized, branded conversational experiences. But we also live this value on a day to day basis internally as well as with our clients and partners.

  • Academia We work closely with universities to take results of scientific research, especially advances in machine learning, to practical application in business. We offer topics for Bachelor and Master theses and support talented students in their work.

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